Customer Service Team Members

Tasha Winstead

************@*****.*** 919-***-**** 27587

EDUCATION

Bunn high

February 1997 - Present

WORK EXPERIENCE

Asst Manager Sonics

March 2025 - Present

•Managed daily operations and supervised team members to ensure smooth functioning of the department.

•Developed strategies to optimize workflow and enhance team productivity in a fast-paced environment.

•Analyzed performance metrics and implemented improvements to meet and exceed set goals.

•Provided exceptional customer service and resolved any issues or complaints professionally and efficiently. Shift Supervisor Pizza hut

September 2023 - Present • Wake forest

• Lead a team of employees during shift hours

• Delegate tasks and ensure all responsibilities are carried out effectively

• Maintain high quality standards for food preparation and customer service

• Monitor inventory and place orders as needed

• Train new employees on proper procedures and company policies

• Handle customer concerns and resolve conflicts as needed

• Ensure compliance with health and safety regulations

• Collaborate with management to meet sales goals and targets

• Create a positive work environment for all team members

• Oversee daily operations and make adjustments as necessary LICENSES & CERTIFICATES

Selfserv September 2023

NOTABLE SKILLS

Team Supervision Workflow Optimization Management Performance Analysis Strategic Planning

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