Data Entry Quality

Lakeshea Gillespie

Professional Summary

**+ years of experience performing within data migrations and facilitating heavy volumes of data entry, error-free output, and achieving data quality metrics. Extensive depth in managing data migration at the data level, implementing data accuracy and integrity strategies, assessing and reconciling data quality, and filling the gaps with heavy manual data entry. Excellent team player, with strong attention to detail; all required in working with intense timeframes and criticality of major data initiatives.

Technical Skills

Tools/Applications/Systems: Beta, SmartStation, Hogan, Sharepoint, SQL, MS Suite

Professional Experience

Busey Bank, St. Louis, MO December 2024 – Present

Data / Operation Specialist

Perform employee check deposit data entry, reconciliation and reporting for major corporate clients.

Environment: MS Suite

Wells Fargo Advisors, Saint Louis, MO January 2022 – August 2024

Securities Operations Service Specialist

Supported securities operations and identify ways to improve key processes.

Migrated Financial Advisors’ payment data from original system to new system.

Reviewed time sensitive documents to respond to customer inquiries, and to reconcile transactions.

Responsible for processing, reconciling, resolving, and administering cash, security, or derivative transactions, and ensuring accuracy and completeness.

Environment: Beta, Hogan, SmartStation, MS Suite

Express Scripts/Cigna, Saint Louis, MO October 2019 – December 2021

Data Specialist

Migrated critical Express Scripts data into Cigna’s proprietary PBM systems environment; focusing on managing data quality.

Consolidated reports to enable central management and assignment of resources.

Transferred all Sourcing Requests into the new system.

Managed closing process for all Sourcing Requests based on their unique requirements.

Environment: proprietary PBM system, MS Suite

Scottrade/TD Ameritrade, Saint Louis, MO November 2017 – August 2019

Data Migration Specialist

Migrated data from original customer data management system to new system; focusing on data quality.

Managed process to determine, and manually entered, data of all the missing and incorrect data obtained through spreadsheets and emails.

Processed large volume of data and records, eliminating various errors throughout process.

Environment: proprietary CRM system, MS Suite

General Motors, Saint Louis, MO June 2015 – October 2017

Production

Collaborated with assembly team on insure best practices are governed by staff .

Maintained a fast-paced adherence to repetitious line operations and assembly.

Adhered to a standard of error-free production, while exercising OSHA regulations daily.

Environment: MS Suite

Wells Fargo, Saint Louis, MO April 2015 – June 2015

Data Entry (short term contract)

Migrated data into current systems; applying focused attention to detail, while inputting data accurately.

Crosschecked and verified data keyed into the databases for accuracy.

Compiled, sorted and organized data to be entered into the databases or electronic files.

Entered all sensitive data / accounting information into the databases in coordination with processing data for payroll.

Confirmed and updated workflow records regarding work completed and work pending.

Environment: proprietary system, MS Suite

Keefe Commisary, Saint Louis, MO October 2014 – January 2015

Data Entry (short term contract)

Engaged customers regarding daily duties of the processing clerk.

Setup commissary orders and established overall clerical outlines daily.

Maintained/checked for accurate shipping details, including mailing addresses and estimated delivery dates while supporting/processing accurate phone accounts.

Environment: proprietary system, MS Suite

Cash America, Saint Louis, MO October 2004 – February 2014

Data Entry

Assisted customers with financial needs including pay day loans, money/cash advances and data processing on an accounting platform.

Expanded, collected and organized information stored in the company's database.

Demonstrated efficient inventory/processing duties coupled with customer interaction.

Addressed customer questions regarding loan services provided and trained new employees.

Education/Training

Vatterott College, St. Louis, MO

Associates Degree: Medical Assistant

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