Customer Service Inventory Management

DARREN R. LOWMAN

*** *. ****** **. * Stockton, California 95203 I 716-***-**** I ********@*****.***

PROFESSIONAL SUMMARY

Customer Service with over 20 years of experience and knowledge in Customer Satisfaction, Marketing, Sales, Retail, Communication, Product Knowledge, Inventory Management, Negotiation, Problem Solving, Reliable & Resourceful, Transportation, and Production. A strong negotiator with excellent interpersonal skills who’s able to work in a fast paced environment and adapt to escalated situations. Also, gathers account information in compliance with all applicable regulations, legal and business economics acumen as well as internal performance standards to meet personal and team goal objectives.

CORE QUALIFICATIONS

EXPERIENCE

TESLA, FREMONT, CALIFORNIA

Production Associate 1/2023- 4/2024

•Participated in the assembly and production of Model X/S Underbody.

•Managing Machinery, Conduct Quality checks and ensuring products are assembled correctly to meet company standards

•Material Handler by driving forklift to load and unload materials onto the production floor.

KEMPER & ASSOCIATES LLC, ATLANTA, GA

Collections Representative 01/2021- 12/2022

•Performed excellent communication ingenuity to help resolve customer issues.

•Negotiated payments and conveyed the sense of urgency to pay balance in full or minimum payment requirement to satisfy financial institutions.

•Accurately processed automated checking account and credit card transactions. Ensured customer satisfaction through verbal/written confirmation.

PRICELESS HOME DÉCOR, BUFFALO, NEW YORK

Customer Service Representative 01/2016- 4/2020

•Negotiated prices, discount terms and transportation for delivery

•Responsible for the arranging and display of furniture in a neat and orderly manner on the display floor

•Inventory management, Coordinate incoming and outgoing shipments.

EDUCATION

LONG ISLAND UNIVERSITY, BROOKLYN, NY 09/1990 - 03/1992

Media Arts Broadcasting

TRAINING & TECHNICAL SKILLS

ERIE COMMUNITY COLLEGE, BUFFALO, NY 10/2000 - 06/2001

Microsoft Office Certified - Word and Excel 200

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