Customer Service Administrative Assistant

OLIVIA J. WILLOUGHBY

*** ****** **.

Dallas, NC *8034

704-***-****

********@*****.***

OBJECTIVE

Administrative Assistant in an office setting

EDUCATION

Gaston Community College, Dallas, NC 2005-2010

*Major: Paralegal Technology, GPA 3.475

*Major: Legal Office Systems Technology, GPA 3.2

*Basic and Intermediate Certificates of Achievement

Related Courses and Skills

*Advanced Word Processing (Word, WordPerfect)

*Keyboarding at 60 words per minute

*Records Management

*Presentation Software (PowerPoint)

*Office Management

*Internet Software (Explorer, Firefox)

*Business Principles

*Office Procedures and Technology

*Desktop Publishing

*Integrated Office Systems

*Text Editing

*Advanced Text Entry and Formatting

EXPERIENCE

DoorDash, Gastonia, NC

2023-current

Independent Contractor: Provide excellent customer service, pick up and deliver orders to customers, drive personal vehicle to perform job duties

Ragan & Ragan, Gastonia, NC 2008-2012

Office Clerk: Provided excellent customer service, answered and routed incoming calls, checked balances, copied, faxed, filed, prepared direct mail, and other duties as assigned.

Kohls, Gastonia, NC 2006-2010

Jewelry Associate: Provided excellent customer service, operated cash register, trained new employees, and multi-tasked.

Carowinds, Charlotte, NC 2005

Merchandise Lead: Provided excellent customer service, completed office paperwork, supervised 10+ employees, and balanced cash registers.

Toys R Us, Gastonia, NC 2004-2005

Cashier: Provided excellent customer service and operated cash register.

Wal-Mart, Orlando, FL 2001-2003

Cashier: Provided excellent customer service and operated cash register.

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