NNAEMEKA SAMUEL EZEJI
**** ********* *****, #****, *******, TX 77042 832-***-**** *************@*****.***
Skills Summary
PTCB-Certified Pharmacy Technician with a strong dedication to patient care and safety. Proven ability to deliver exceptional customer service in fast-paced environments, leveraging extensive pharmacy knowledge and hands-on experience. Skilled in data entry, pharmaceutical calculations, and prescription management, consistently ensuring accuracy and efficiency. Seeking a role in a growth-oriented organization where I can utilize my organizational and communication skills to enhance customer relations and advance within the pharmacy field. Registered with the Texas State Board of Pharmacy. Ensuring accuracy in medication dispensing, labeling, and record keeping. Maintaining patient confidentiality and adhering to HIPAA guidance. Effective communication with patients, pharmacists, prescribers, and other healthcare professionals.
Work Experience
PHARMACY TECHNICIAN (PRN): 09/10/2022 – Current
The Pharmacy – Houston, TX
Provided exceptional customer service at prescription drop-off and pick-up counters, enhancing patient satisfaction and loyalty in a competitive pharmacy environment.
Accurately interpreted and entered prescription orders, ensuring precise filling and labeling to prevent medication errors and ensure patient safety.
Managed inventory effectively by verifying stock levels, organizing storage, removing expired medications, and restocking to minimize shortages and support operational efficiency.
Processed third-party insurance claims swiftly, resolving issues to enhance customer relationships and streamline operations.
Ensured strict adherence to HIPAA regulations, maintaining patient confidentiality through secure document handling and digital access controls.
Efficiently managed incoming calls, providing timely support and information to patients and healthcare providers.
Assisted with over-the-counter (OTC) inquiries, demonstrating strong product knowledge and delivering excellent customer service.
Preparing IV medications and solutions in a sterile environment.
Maintaining sterility and adhering to infection control
I have Microsoft/ Desktop support experience
Communicating with prescribers and patients to clarify prescription details, resolve issues, or request additional information.
Assisting prescribers in managing medication therapy, including monitoring patients’ adherence and identifying potential issues.
Education
Federal University of Technology (Owerri Imo State, Nigeria): 2012
The Pharmacy (Houston, TX): 2022
Intravenous (IV) Certification: 09/01/2022
Qualifications
Environmental Technology: 2012
Pharmacy Technician Certification Board ExCPT: Z9H5P6M5 09/27/2022 to current
Intravenous (IV) Certification: 015*-****-**-***-B07-T 09/01/2022
Texas State Board of Pharmacy: 346227 10/11/2022 – Current