IT Consultant
Resume:
Susan Tariro
Mhindurwa
WORK EXPERIENCE
REFERENCES
July28 Group Jan 2025 - May 2025
Internal IT Consultant
Midlands State University Jan 2022- Dec 2022
IT Technician - Attachee
********@*****.***.**.**
Tinashe Zvaraya
Phone:
Email :
Midlands State University
Network Engineer
**************@*****.***
Ruramai Jeyi
Phone:
Email :
July28 Group
PA to CEO
PROFILE
Dedicated IT Technician with a proven track record in providing technical support and maintenance for computer and network systems. Demonstrates strong troubleshooting skills and effectively resolves issues to ensure optimal performance of hardware and software. Possesses a solid understanding of IT infrastructure management and user support eager to leverage expertise in a dynamic IT environment. National Diploma in Information
Technology
Gweru Polytechnic College
Apr 2021 - Apr 2024
Mutare Polytechnic College
National Certificate in
Information Technology
Apr 2019 - Apr 2020
Hartzell High School, Mutare
High School Certificate
Jan 2011 - Dec 2015
EDUCATION
SKILLS
Teamwork, problem-solving
and time management
Software Installation and
Configuration
Hardware
Troubleshooting
Proficiency with Odoo CRM
Tool and Sophos Firewall
Knowledge of network
protocols and configuration
Familiarity with CCTV
systems and printer/scanner
ERP Implementation &
Customization (Odoo ERP)
Familiarity with Caseware
Community
Creating and managing user accounts ensuring proper access control and set up hardware and software.
Provided technical support to students, faculty and staff.
+263-***-***-*** ***********@*****.*** Harare, Zimbabwe Providing technical support and resolving hardware and software issues. Monitor and maintain the network infrastructure and implement security measures.
. Implement, customize and optimize Odoo ERP modules (Accounting, Inventory, Sales, CRM, Projects, Settings etc).
Support Odoo ERP users to improve operational workflows. Generated and analyzed weekly internet usage reports using Sophos Firewall, ensuring consistent and secure network connectivity. Acted as the Caseware Champion by providing users with comprehensive support and guidance on the effective use of Caseware Community. Oversaw the operation and maintenance of the CCTV system to ensure continuous functionality and security monitoring.
Monitored and maintained the university's network infrastructure. Installed, configured and upgraded IT equipment.
Managed user accounts and implemented backup/disaster recovery plans.
Conducted training sessions and collaborated on system upgrades.
Contact this candidate