Quality Assurance Software

Chiran Mylavarapu

*********@*****.***

408-***-****/CA

SUMMARY

• With over 14+ years of comprehensive experience in Software testing—including mobile and web applications across iOS and Android platforms. I have successfully contributed to both QA Analyst and QA Lead capacities. My expertise encompasses both manual and automated testing frameworks, reflecting a strong technical foundation, keen attention to detail, and a consistent commitment to delivering high-quality, reliable software solutions. Additionally, I bring approximately 5 years of specialized experience in User Acceptance Testing (UAT) with a focus on secure email, calendar, browser, and contact application domains.

• Extensive experience in developing, reviewing, and maintaining comprehensive QA documentation, including Test Plans, Test Strategies, Test Scenarios, Test Cases, Test Scripts, Test Reports, Requirements Traceability Matrices (RTMs), and Defect Metrics

• Skilled in defect reporting with exceptional attention to detail, including performing root cause analysis to support issue resolution and continuous quality improvement

• Proven track record as a proactive, goal-oriented team player with strong communication, presentation, and organizational skills. Adept at quickly learning and adapting to new technical challenges

• Proficient in Agile, Scrum, and Waterfall development methodologies, with hands-on experience across all phases of the Software Development Life Cycle (SDLC) and Quality Assurance Life Cycle (QALC)

• Successfully managed QA teams, coordinated release environments, and led efforts in build validation and release management

• In-depth knowledge of QA methodologies, UAT execution, test automation, defect lifecycle management, and reporting

• Experienced in scoping, planning, and executing software testing projects from inception to delivery

• Proficient in API/web service testing using SoapUI and Postman

• Familiar with CI/CD tools such as GitHub, Maven, and Jenkins, supporting seamless automation pipelines

• Conducted comprehensive mobile application testing on iOS, Android, and Windows platforms to ensure optimal functionality and user experience

• Well-versed in both white-box and black-box testing techniques to identify software defects across varied platforms

• Collaborated effectively with cross-functional teams to prioritize test coverage and deliver high- quality releases

• Contributed to process improvements by identifying gaps and recommending automation or procedural enhancements

• Developed and maintained detailed test documentation, including test cases, scripts, and technical reports

• Delivered critical testing solutions for enterprise-level applications and communicated effectively across all stakeholder levels

• Provided detailed defect reports and analytics to inform release decisions and QA strategy

• Performed manual and automated testing across enterprise-grade mobile and desktop applications, ensuring compliance with platform-specific policies and quality standards

• Designed and implemented test scripts, defined test scenarios, and executed system and acceptance testing based on business and functional requirements

• Documented and executed Unit, Regression, Functional, and UAT test cases; contributed to QA project management and planning

• Participated in product localization by reviewing and verifying translations for new features

• Monitored live production environments using internal tools and customer feedback to proactively identify and escalate issues

• Played an active role in post-release monitoring to confirm system performance and address potential issues

• Proficient in bug tracking, issue resolution, and quality control through the use of defect management systems and QA best practices

TECHNICAL SKILLS:

Domains: Mobile Security, Email Service, Manufacturing Software, e-commerce Operating Systems: Windows 11/10/8/7/Visa/XP, Mac, iOS and Android Languages: C, HTML, Java, and Java Script

Tools:

iOS SDK, JMeter, Postman, SoapUI, HP Quality Center/Microfocus- Application Lifecycle Management (ALM), Android Studio, Android Debug Bridge, Selenium, Jenkins, Integration/API software testing tool Atlassian JIRA, Confluence, Bugzilla, And Citrix

Web Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, and Safari Networking: TCP/IP and DNS

IT Processes: Software Development Life Cycle (SDLC) Productivity Applications: Microsoft Office, MS Excel, MS Project, PowerPoint Education:

• MS in Engineering Management from ITU, CA-2018

• Master of Business Administration (MBA) from ITU, CA-2015

• BA - B.R.A.O.U - India - 2006

Certification:

• Certified Scrum Master (CSM) by Scrum

Alliance

• ITIL V4 Certified

• LEAN (Trained and Tested)

PROFESSIONAL EXPERIENCE

BlackBerry Corporation Pvt. Ltd, CA Sep 2015 – Present Role: Lead Quality Assurance Engineer

Description: I will be involved in several applications on multiple Mobile handhelds-and Desktop version running on iOS, Android (iOS-iPads and iPhone and Android, Web applications), and Windows platforms. Projects are business emails, contacts, schedule and join meetings and manage business calendar secure Responsibilities

• Designing, developing & documenting Test Cases, Test Strategies, Test Procedures, Test Scripts

& User Requirement Document for Unit, Regression, Functional & User Acceptance Testing (UAT)

• Developed and running test scenarios automation by using scripts to identify usability and performance concerns

• Established and maintained rigorous test plans, including test cycles, test scenarios, requirement traceability, and validation rules for business-critical applications on BlackBerry productivity suites

• Executed and validated manual and automated test cases/scripts to identify mismatches and defect-free releases

• QA best practices in test teams with strict process, documentation standards, and traceability matrix compliance

• Managed defect triage across technical and business units to facilitate timely root cause analysis and closure

• Managed day-to-day/week-to-week QA status reporting to cross-functional stakeholders regarding risks, issues, and mitigation plans

• Defined and monitored pre-determined test exit criteria; ensured test coverage at unit, system, UAT, and regression levels

• Created test summary reports like lessons learned, coverage reports, and root cause analysis for review retrospectively

• Led QA resource planning across onsite and offshore teams under the Quality Services (QS) organization

• Owned estimation and scope definition for project-level test work based on historical velocity and risk analysis

• Improved and streamlined test work plans across the SDLC, in real-time synchronization with project phases changes

• Defined scalable and reusable test approaches and frameworks for aligning testing objectives for global QA teams

• Worked closely with engineering leads, architects, and BAs to align QA strategy with product architecture and functional specifications

• Led interface, integration, and data migration testing efforts with sharp focus on enterprise reliability and business continuity

• Developed strong, maintainable, and data-driven test scripts that could be reused

• Collect and analyze debug logs for root cause identification

• Exploratory testing, design, and execution of tests at the same time

• Cross-platform and multi-device consistency verification on software/products works on different devices and browsers

• Regression, Functionality, Sanity testing of all Desktop application and Mobile App

• Managed QA on builds, environment on releases, and release management

• Ability to work collaboratively with various QA team members from various projects and lead testing efforts

• Mentored QA analysts in the development of test plans and test cases

• Provided up-to-date defect information and analytics

• During requirements gathering sessions, review and publish test cases

• Experienced with offshore teams to enhance bandwidth and streamline testing cycles

• Part of sprint planning and daily QA reports analyzing from US and offshore teams

• Performed a post-release verification after a Production deployment

• Tracking system issues suggested ownership, priority, and issues are recorded, assessed, and approved

• Worked on business-critical solutions, communicate at all levels, and manage many projects

• Improved testing capabilities by following industry best practices, standards, and procedures Environment: SQL, HP ALM/Quality Center, QTP/UFT, Jenkins, JIRA, Agile, Waterfall, Windows/Mac, REST API, Git, Test Data Management, Jenkins, Share point, Black Box testing, System Testing, Integration Testing, Regression Testing, iOS, and Android Client: Good Technology June 2014 - Sep 2015 Sr. QA Engineer

Description: I will be involved in several applications on multiple Mobile handhelds and Desktop version running on iOS, Android, and Windows platforms. Projects are business emails, contacts, schedule and join meetings and manage business calendar secure services. Responsibilities

• Executed Test Plans on Pre-release, upgrades, and current versions of software

• Managed requirements and created test plans, strategies, test scripts, and test cases

• Prepared the cases and performed manual End-to-End testing that was related to User Acceptance Testing

• Implemented activities that impact important components/processes of the functional area

• Prepared bug reports, probably in a bug tracking tool that you’ll install and maintain

• Tested different hardware and OS versions also, identify what platforms to focus on and possibly manage the outsourcing of much of this effort

• Tested several applications on multiple Mobile handhelds running on iOS, Android, and Windows platforms

• Gathered and analyze requirement in different SDLC analyze client needs to give business insights and provided support for decision making

• Identified the projects scope, planning a software project, and testing the solution

• Experienced with Agile, Waterfall and Scrum methodologies

• Experienced working with Business Analysts & End Users in conducting UAT

• Experienced in web technologies and database concepts

• Experienced with product localization and internationalization, hand-on i18n testing of mobile applications

• Functional and Localization Testing and report bugs in the company defect tracking system (Jira)

• Regression and Sanity testing of all the existing languages Environment: Jenkins, SeeTest, Agile, SQL server, Windows, Mac, iOS and Android, Integration Testing, Regression Testing, Waterfall

Eastman Kodak Software-India July 2011-Jan 2014

Sr. Quality Engineer/Lead

• Managed the team of 6 people of QA

• Analyzed requirement and design specifications to create test cases and test scripts

• Experienced in Software requirement analysis, troubleshooting, problem-solving, test planning, test case design and execution.

• Worked closely to developers to analyze, report, test and verify software defects and problem.

• QA Test Plan Developed and Executed– Will create and execute a QA test plan for software applications. This will include the creation and upgrading of test plans, documentation, and the creation of White Box and Black Box test scripts.

• Strong understanding of software development Life Cycle (SDLC)

• Strong skills in we design and web scripting, HTML, CSS, JavaScript, PHP

• Strong skills in graphic application on PC and Mac; Acrobat, InDesign, Photoshop, and Illustrator McAfee-India Nov 2008-March 2011

Sr. Consultant QA Engineer

• Coordinated a team of 5 people and responsible for this project right from requirements to test the quality of the product.

• Manual Executed of Test Cases to test McAfee Embedded Control Product installed on Wind River Linux and Intel Boards

• Executed Automation Regression Test Suites to test McAfee Embedded Control Product (McAfee Change Control and McAfee Application Control) on Wind River Linux installed on Intel Boards

• Executed of various Stress Tests to validate the Functionality of the Hardware and Software

• Analyzing the Automation and Manual Tests results and troubleshooting the framework

• Defect Reporting using Bugzilla and Configuration Management using Apache Subversion Vital Technologies Pvt. Ltd – Hyderabad India Oct 2005-May 2008 QA Engineer

• Captured requirements from the business team

• Prepared test cases and developed effective strategies and test plan

• Executed test cases and report the results

• Filing defects by using the defects tools to the development teams

• Functional, C, Sanity, and Smoke testing

• Make logs to keep track of testing phases and faults

Contact this candidate