Support Specialist Peer

TERRY JACKSON

Data Administrator Peer Support Specialist (In Progress)

Los Angeles, CA - **********@*****.*** - 424-***-**** PROFESSIONAL SUMMARY

Data Administrator with a robust background in military service and data management, leveraging 6 years of experience to enhance operational efficiency and data integrity. Proficient in SQL and Microsoft Access, adept at problem-solving and team collaboration, ensuring seamless data operations and decision support. Committed to applying leadership skills and analytical expertise to drive innovation and security in data management processes. Currently training as a Peer Support Specialist through the Vet2Peer program, developing strong skills in mental health advocacy, peer communication, and ethical support. Certificate of Completion expected July 31, 2025, followed by the State Certification Exam. EMPLOYMENT HISTORY

Data Administrator - U.S. Marine Corps 2021 - 2024

- Manage data records with accuracy, enhancing data integrity and confidentiality.

- Utilize Microsoft Access and SQL for efficient database management.

- Analyze data to support decisions and improve processes.

- Collaborate with teams to ensure data consistency across platforms.

- Optimized database architecture, reducing query response time.

- Execute tasks precisely in high-pressure settings, achieving key objectives efficiently.

- Manage assignments with military discipline, ensuring critical goals are met.

- Apply leadership skills to oversee complex operations, driving measurable success. Cashier - Target 2019 - 2020

- Processed sales transactions accurately using POS systems, enhancing checkout efficiency.

- Resolved customer inquiries and issues, ensuring high satisfaction levels.

- Managed cash transactions with precision, adhering to company policies.

- Collaborated with team to achieve daily sales targets, boosting store performance. Valet Attendant - SP+ 2018 - 2019

- Delivered efficient valet services, enhancing customer satisfaction and maintaining safety.

- Managed vehicle traffic in a high-pressure environment, ensuring organization and safety.

- Consistently provided courteous service, contributing to a positive customer experience. EDUCATION & CERTIFICATIONS

High School Diploma - S.E.A. Manchester, Los Angeles, California 2018 Peer Support Specialist Certification - In Progress

- Enrolled in Vet2Peer Peer Support Training, scheduled for completion July 31, 2025.

- Preparing for the California State Certification Exam. SKILLS

Data Administration, Database Management, Microsoft Access, SQL, POS Systems, Customer Service, Security, Leadership, Communication, Military Operations, Team Collaboration, Problem Solving, Mental Health Support, Peer Communication.

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