Customer Service Data Entry
Resume:
Brooklyn Hoyt
San Antonio, TX *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Target Fulfillment Expert
Target-San Antonio, TX
October 2024 to Present
• Processed and fulfilled customer orders with a high level of accuracy and efficiency
• Collaborated with cross-functional teams to resolve any order discrepancies or issues in a timely manner
• Implemented barcode scanning technology to improve order accuracy and reduce manual data entry errors
• Pick/packed items for customers
Server
Rodeo Goat-Denton, TX
August 2023 to June 2024
• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Prepared drinks according to standard recipes.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Delivered food orders promptly and courteously.
• Monitored dining room for cleanliness and proper set-up at all times.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Ensured that each guest was served courteously, quickly, and efficiently. Front Desk Receptionist
James Wood Motors-Denton, TX
March 2023 to August 2023
• Greeted customers warmly and made them feel welcome.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
• Assisted with scheduling appointments for clients and visitors.
• Maintained an organized reception area and ensured that all guests were attended to promptly. Crew Member
Hawaiian Bros Island Grill-Denton, TX
June 2021 to October 2021
• Educated customers on menu items, product ingredients and nutritional values.
• Performed cashier duties such as taking orders, collecting payments and providing change.
• Restocked kitchen supplies including food products and utensils.
• Cross-trained in multiple positions within the store as needed. Babysitter/Nanny
Dallas, TX
May 2020 to September 2020
• Provides care to children inside and outside the home.
• Ensures a healthy and safe environment for children when parents are away.
• Prepares healthy snacks and meals.
• Maintains daily feeding and care routines.
• Performs light housework, including laundry.
• Leads children in fun activities, such as playground visits and arts and crafts projects.
• Keeps children’s living and play areas tidy.
• Encourages older children to complete chores.
• Helps with homework and tutoring as needed.
• Cares for infants, including feeding, diapering, and dressing. Hostess
Cartwrights cafe-Denton, TX
June 2018 to August 2019
• Greeted guests upon arrival and provided them with menus.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Took reservations over phone and in person.
• Managed dining room layout to maximize efficiency of staff members. Education
High school diploma
Ray Braswell High school - Denton, TX
August 2018 to May 2022
Skills
• Communication skills
• Front desk
• Exceptional customer service
• Experience with children
• Menu presentation
• Customer service
• Organizational skills
• Guest engagement
• Positive and professional
• Time management
• Office organization
• Retail sales
• Service prioritization
• Computer skills
• POS operations
Certifications and Licenses
Driver's License
Additional Information
• Babysitting/nannying
• Dog sitting
Contact this candidate