Truck Driver Customer Service

PONTSO MOYO

Heavy Goods Vehicle Driver Truck Driver Class CE Licence (MC Equivalent)

Bulawayo, Zimbabwe Cell: +263-***-***-*** Email: *****.****@*****.*** PROFILE

Safety-conscious Heavy Goods Vehicle Driver with 20+ years of experience operating rigid and articulated trucks across long-haul and regional routes. Expertise in vehicle inspection, load securing, and logistics support for both commercial freight and health sector deployments. Demonstrates strong work ethic, adaptability to irregular shifts, and collaborative approach to cross-functional team support. Committed to upholding the highest standards of road safety and operational efficiency.

SKILLS

• Heavy Vehicle Operation (Rigid & Combination) • Class 5 Truck & Trailer Driving

• Vehicle Safety Checks & Maintenance • Route Planning & GPS Navigation

• Cargo Loading & Unloading • Logbook & Mileage Record-Keeping

• Forklift Operations (basic exposure) • Fatigue Management Compliance

• Basic Mechanical Troubleshooting • Health & Safety Standards (OHS awareness)

• Adherence to traffic and road regulations • Teamwork and Time Management

• Communication and Customer service • Situational Awareness EXPERIENCE

Truck Driver Zimbabwe Health Interventions, Zimbabwe Feb 2021 – April 2025

• Operated trucks across urban and remote routes, logging over 155,000 km to date.

• Delivered medical cargo, including vaccines and outreach materials, to over 250 facilities in all 10 provinces.

• Conducted daily pre-trip and post-trip inspections on fleet vehicles, reducing on-road breakdowns by over 40%.

• Independently handled load planning, strapping, and securement of medical supplies averaging 2–4 tonnes per trip.

• Maintained compliance through logbook entries, fuel usage reports, and vehicle service records for a fleet of 6 units.

• Coordinated weekly and emergency field movements for an average of 15 staff per assignment, including weekend and night transport.

• Supported time-sensitive deployments for outbreak responses with on-time arrival rate exceeding 96%.

• Engaged in basic mechanical troubleshooting and coordinated scheduled servicing to ensure fleet availability above 98%.

Truck Driver Population Services International, Zimbabwe Jun 2017 – Feb 2021

• Drove delivery vehicles across mixed terrain, covering an average of 2,800 km per month supporting health logistics.

• Transported outreach teams and programme materials to over 180 rural and peri-urban locations across 4 provinces.

• Ensured safe carriage of equipment and commodities including tents, medical kits, and IEC materials, with zero cargo damage incidents.

• Performed routine checks, tyre inspections, and coordinated preventive maintenance every 5,000 km, reducing vehicle downtime by 35%.

• Managed trip authorisations, logbooks, and route planning, achieving full audit compliance across 4 annual internal reviews.

• Supported warehouse teams by loading/offloading 1–2 tonnes of materials per assignment, ensuring timely dispatches.

• Provided shift coverage for night runs and multi-stop deliveries, maintaining flexibility to meet operational deadlines.

• Liaised with fleet administrators and field coordinators to support route efficiency and reduce redundant trips by 15%.

Truck Driver Pioneer Transport, Zimbabwe Mar 1999 – Apr 2017

• Operated long-haul articulated combinations including Freightliner and Scania with GVM of up to 60 tonnes.

• Managed documentation for cross-border operations, including SADC customs documentation.

• Delivered general freight, agricultural inputs, and bulk loads to industrial clients across Zimbabwe, South Africa, and Zambia, totalling over 1.5 million km during tenure.

• Maintained trip schedules with 98% on-time delivery rate across major regional corridors such as Harare–Lusaka and Bulawayo–Johannesburg.

• Handled trailer changeovers and solo/dual combination loads, completing up to 3 international runs per month.

• Conducted daily defect checks, maintained logbooks, and coordinated with workshop teams, keeping service intervals on track.

• Supervised loading crews to ensure cargo was evenly distributed, tarped, and secured to prevent in-transit load shifting.

• Achieved zero at-fault accidents over 17 consecutive years, earning commendation for safe and disciplined driving. LICENCES & CERTIFICATION

• Class CE, BE and A Driver’s Licences (MC Equivalent)

• Defensive Driving Certificate

EDUCATION & TRAINING

• Advanced Driving Course

• Tyre Care Certificate

• Project Management Essentials Certificate

• Leadership Skills Development Training

• Advanced 4 4 Driver Training and Basic Maintenance

• GCE 6 Ordinary Level Subjects (Secondary School)

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