Customer Service Administrative Assistant

Adam Doumani

**** ** ***** **, ******** City, Oklahoma 73142

405-***-**** • *************@*****.***

Career Objective

I am currently in the bachelor’s program in cybersecurity at Rose State

College. I have over two years of educational experience in I.T. I am extremely passionate about

learning new technology that I have never used or done before, and I am willing to learn.

Experience

JULY 2024 – PRESENT

Administrative Assistant Catalyst Behavorial Services Oklahoma City, Oklahoma

Greet customers, answer telephones, collection and payment processing, scheduling, inventory

control, scanning paperwork, and urinary analysis processing.

DECEMBER 2018 – MARCH 2024

Assistant Manager Little Caesars Oklahoma City, Oklahoma

New employee training, provide customer service in the drive thru and lobby, inventory control

functions, and beverage order scheduling.

Skills

Basic Software and Hardware issues • Management • Customer Service • Communication • Le

adership • Kali Linux • Ophcrack • Data Recovery • Multitasking • Active Directory • Hex

Workshop • Accountability • Teamwork

Education

AUGUST 2024- MAY 2026 (EXPECT TO GRADUATE)

Bachelor of Applied Technology in Cybersecurity Rose State College Midwest City, OK

JANUARY 2023- MAY 2024

Associate in Cybersecurity Rose State College Midwest City, OK

AUGUST 2019- JULY 2024

Associate (A.A.S) in Applied Police Science Oklahoma State University-

Oklahoma City Oklahoma City, OK

AUGUST 2018- MAY 2019

CNA Certification Francis Tuttle Technology Center Oklahoma City, OK

AUGUST 2014- MAY 2018

High School Diploma Deer Creek High School Edmond, OK

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