Data Management Research Associate

GREGORY T BONKOWSKI

Cleveland, Ohio *****

440-***-**** ***********@*******.***

SUMMARY

Dynamic researcher, writer, and editor with over 3+ years of experience in market analysis and data management. Proficient in employing diverse research methodologies and tools to deliver precise information effectively with exceptional analytical and decision-making skills that drive success in achieving results.

SKILLS

Writing Editing

Research Microsoft Office Suites

Google Sheets Excel

Adobe Photoshop Adobe Pagemaker

Quicken Hubspot CRM

Investigative Skills Interviewing Skills

Planning skills Time Management

Organizational Skills Analytical Skills

Communication Skills Problem Solving Skills

Attention to Detail

WORK EXPERIENCE

09/2021-12/2024 Budget Dumpster, Marketing and Research Associate, Cleveland, Ohio

Conducted data-driven quantitative and qualitative market data research.

Gathered and analyzed market data to make strategic business decisions.

Demonstrated a goal-oriented approach to problem solving with precise attention to detail and exceptional analytical skills

Established a comprehensive research database via HubSpot of over 10,000 dumpster competitors, categorizing them by markets, products, and revenue.

Connected with established marketers and companies to obtain timely information regarding pricing and supplies. Inputted and updated information into Google Sheets on a four-month rotation.

Collaborated with sales managers to research leads, increasing company profit by 25% within 3 years.

09/2008-05/2020 United Consumer Financial Services, High Risk Collections, First Payment Default, Westlake, Ohio

Collected delinquent payments from customers and buyers of the Kirby home cleaning system.

Consistently achieved collections exceeding $100,000 on a consistent basis.

Provided customers with accurate information and data.

Maintained the highest level of customer service with buyers over the phone.

Conducted thorough research to identify contacts and delinquent buyers.

10/2007- 12/2007 Asurint, Research Internship and Job Work Program, Cleveland, Ohio

Researched the Internet and the World Wide Web to gather accurate

information for employee background searches.

Devised and developed databases and spreadsheets essential for the quick retrieval of information.

Perused criminal and law enforcement databases to validate court records and information.

Conducted phone interviews with clerks of courts and law enforcement, enhancing data accuracy.

Meticulously double-checked information for accuracy to ensure reliability.

Completed tasks in a timely and efficient manner, contributing to overall project success.

09/2007-09/2009 Tenable Protective Services, Event Security and Staff, Cleveland, Ohio

Conducted thorough searches of crowd members for contraband, weapons, and alcohol, ensuring safety at events.

Maintained effective crowd control as fans entered and exited the stadium.

Collaborated with police and security officials to ensure a safe event environment.

Executed established procedures while enforcing city, county, and state laws concerning indoor and outdoor activities.

11/2006-5/2008 Christmas Story House and Museum, Tour Guide/Visitor Relations Specialist, Cleveland, Ohio

Organized and led engaging tours for visitors, showcasing historical and cultural significance.

Handled media inquiries and conducted interviews, enhancing public

relations efforts.

Conceptualized innovative ideas for public relations events to boost community engagement.

09/2004-12/2004 Pittsburgh Magazine, Intern, Pittsburgh, PA

Wrote articles and copy for publication in a monthly magazine, contributing

to its editorial content.

Authored an article entitled 'Ride of the Valkyries,' published in the March 2005 issue

Conducted in-person interviews for articles and assignments, gathering diverse perspectives.

Developed creative concepts for articles centered around Pittsburgh-based themes, enriching local journalism.

Maintained the highest standards and expectations of journalistic excellence throughout assignments.

5/1998-9/2004 Kinkos, Project Manager/Shift Leader, Cleveland, Ohio

Managed shift production and ensured job completion within time

constraints, enhancing operational efficiency.

Supervised and trained team members on machinery, equipment, and procedures to foster seamless store operations.

Assisted customers with copier-oriented jobs and projects, delivering

exceptional service.

Cultivated consumer loyalty by addressing customers' printing needs, resulting in a profit increase of $3,000 per week.

Diligently delivered completed jobs and assignments to customers on time,

ensuring accuracy and satisfaction.

03/2000-01/2001 RJ Evans and Associates, Research Associate/Webmaster, Cleveland, Ohio

Conducted comprehensive research online for an executive search firm, including resumes, web pages, and contact information.

Identified and matched job-seeking individuals with client requirements, enhancing recruitment efficiency.

Employed Boolean logic and advanced search strategies to locate candidates on the Internet.

Presented accurate information promptly to supervisors and recruiters in both hard copy and digital formats.

Maintained and updated the company website with relevant information regarding job openings and positions.

Sustained the office's computer and database systems, ensuring efficient operations.

EDUCATION

Washington and Jefferson College, Washington, PA, Bachelor of Arts, History, Cum Laude

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