Customer Service Class B

Brenda Johnson Barnett

**** *. ***** ******

Houston, TX 77028

832-***-****

mrsbjohnson65@gmail

OBJECTIVE: Experienced Class B Driver with extensive skills in the Customer Service

Industry. Currently seeking a challenging career position in a well-

established organization.

SUMMARY OF SKILLS:

Worked in fast paced environments requiring attention to details while remaining focused on

overall goals and objectives.

Self-motivated individual and quick learner, able to work independently as well as part of a

team.

Able to resolve internal and external customer problems without escalation to next level.

Abide by Safety Rules, Regulations and Guidelines effectively.

EXPERIENCE:

Metropolitan Transit Authority Houston

Driver 04/1994 to Present

Drive vehicles over specified routes or to specified destinations according to time

schedules, complying with traffic regulations to ensure that passengers have a smooth

and safe ride.

Park vehicles at loading areas so that passengers can board.

Advise passengers to be seated and orderly while on vehicles.

Inspect vehicles and check gas, oil, and water levels prior to departure.

Assist passengers, such as elderly or disabled individuals, on and off bus, ensure

they are seated properly, help carry baggage, and answer questions about bus schedules

or routes.

Handle passenger emergencies or disruptions.

Record information, such as cash receipts and ticket fares, and maintain log book.

Collect tickets or cash fares from passengers.

Regulate heating, lighting, and ventilating systems for passenger comfort.

EDUCATION: Houston Community College Nursing

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