Support Technician Computer

COMPUTER SUPPORT TECHNICIAN, A+

CERTIFICATION, ELECTRICAL NCCR

CERTIFICATION, ANGER MANAGEMENT

CERTIFICATION WITH 10 EXPERIENCE AS

A CSR, TWIC CARD SECURITY

CLEARANCE.

CHRIS GIARRUSSO *******@*****.***

EDUCATION

Nunez

Community

College

Jan. 1994

to May

1998

Associate IT Computer

Technology 1998

SUMMARY

Dedicated and knowledgeable Computer Support Technician with a proven track record of proving technical assistance and support to system users. Possessing excellent troubleshooting skills to identify and resolve computer -related issues. I am adept at installing, configuring and maintaining hardware and software components. With strong communication and customer service skills. I am committed to delivering exceptional technical support to ensure smooth and efficient operation of computer systems. My work work experience includes a diverse back ground in various technical roles including a Printer installing Technician, Industrial Electrician, Marine Electrician, Computer Shop Floor Technician and a Geek Squad Agent at Best Buy. I have an Associate Degree in Information Technology. SAP, Active Directory, SIM Remote diagnosing and reconfiguring, Resetting Passwords,

Unlocking Accounts, Adding and Removing User Groups settings

Configure IP settings.

EMPLOYMENT

CABELAS / BASS PRO Gonzales, La.

Retail Sales / Guns Oct. 2023 to Apr. 2024, Oct. 2023 to Apr. 2024 Gun sales and run back ground checks for customers. HCL AMERICAS Rubicon / Huntsman Plant

Computer Technician July 2021 to Aug. 2023

Advance troubleshooting to resolve end users computer issues. Image, install and set up new replacement computers. Active Directory Administration, Windows 10 Operating System. Using windows registry and Microsoft Office Suite. Imaging Desktop and Laptop computers.

ADVANTAGE TECHNOLOGY RESOURCING INC. Baton Rouge, La. Printer Technician Mar. 2017 to July 2021

Traveled to multiple sites locations and install, configure printers. Install on end users computers. SCOPE IND. Baton Rouge, La.

Power Meter Installer Mar. 2017 to July 2021

Contract position to install power meters for homes and business buildings. MMR CONSTRUCTION CO. Baton Rouge, La.

Industrial Electrician Feb. 2017 to Nov. 2019

Contract position install electrical equipment in Chemical Plants. ISC ELECTRICAL COMPANY Baton Rouge, La.

Industrial Electrician Feb. 2016 to Dec. 2017

Contract position to install electrical equipment in Chemical Plants. EMCO TECHNOLOGIES Baton Rouge, La.

Printer Technician Feb. 2015 to Aug. 2015

Diagnose and resolve printer issues including installing printer components. ACTIVITIES

KARATE INSTRUCTOR, PADI SCUBA DIVER INSTRUCTOR AND PRIVATE PILOT LICENSE.

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