Data Entry Customer Service
Resume:
Trinity Fernandez
Redding, CA *6002
*******.***********@*****.***
PROFESSIONAL SUMMARY
Well-rounded worker. Eager to learn and ask questions. Always known to have a work ethic. 5+ years of experience in customer service and 2 of those years was placed in a management position, along with the responsibilities of leadership.
SKILLS
Problem Solving Workflow Optimization Team Collaboration Interpersonal Communication Time Management Transferable Skills Organizational Skills
EXPERIENCE
FootLocker, 900 Dana Drive —Sales Associate(Jun 2021-May 2023) & Sales Lead
May 2023 - PRESENT
Promoted to a part-time manager and was granted store keys. Responsible for the tasks included in the opening and closing of the store. Constantly directing and leading coworkers on the store’s daily chores regarding the organization of the stockroom and sales floor. Oversaw the bank deposit at the end of the night, including updating the system each night and filling out paperwork of the day. Awarded worker of the quarter
●Managed the organization and formation of the stockroom and sales floor
●Handled money in registers and bank deposits
●Dealt with daily shipments and had to log the delivery
●Managed coworkers to good work ethic and the standard
Shasta College Youth Basketball Camp, 11555 Old Oregon Trail — Camp Counselor
Jun 2022 - Jun 2022
The entire month of June was assigned a different group of campers each week. Took care of the scheduling and timing spent at each station. Managed their education in learning the different elements of basketball. Showed great enthusiasm and encouragement
●Had to explain drills in different ways for everyone to understand
●Managed the campers timing throughout the day
●Lead and taught them drills
●Coached them in scrimmages
Dick’s Sporting Goods, 875 Browning St — Retail Associate
Apr 2021 - Jun 2021
Being the first face every customer saw were welcomed into the store with a smile. Often handled the organization of equipment and clothes of each brand in the store. Checked out customers.
●Cashier and organized clothes
●Always communicated with team of the store’s or customer’s needs
●Handled money and checked the money in registers after store closed
EDUCATION
Enterprise High School, 3411 Churn Creek Rd — HS Diploma Aug 2018- Jun 2022
Honor Roll Student
Player MVP in tournament
Coach’s Player
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