Test Engineer Software
Resume:
Stephan Nguyen
*******@*****.***
Summary
Experience Software Test Engineer for over 16 years with a background in industry-standard testing, an agile development environment for windows application. Adept at collaborating with cross functional teams to deliver high quality, customer focused solutions within tight deadlines.
Demonstrated expertise in functional, regression, performance, and user acceptance testing.
Experience in direct Agile/SCRUM test concepts, methodologies and practices, desirable experience with continuous integration environment.
Experience with ServiceNow, PeopleSoft and SharePoint testing (Workflows, forms, dashboards, InfoPath forms)
Understanding of Software Development Life Cycle (SDLC) & Software Testing Life Cyle.
Experience designing, writing, reviewing, and executing test plans, procedures, reports, and other technical documentation, familiarity with Agile mindset and methodologies
Strong Teamwork, problem solving, troubleshooting, analytical and conceptual skills, and ability to manage multiple tasks, and time management.
Excellent oral and written communication skills, including demonstrated ability to conceptualize, write and deploy written processes and procedures in a collaborative environment.
Experience testing at client site (Data Center) for agile environment, GAT, Ad-hoc, User Acceptance Testing (UAT).
Experience as test lead, developing test strategies and schedules, as well as leading the work of other team members in large test efforts including functional, system, integration, and regression testing.
Configuration Management – Assisted with checking in/outsource code, requirements using Visual Source Safe (VSS) tool.
Certified SAFe Practitioner test lead drive QA strategies aligned with business goals and agile delivery timelines
Automated Testing Tools: HP QTP/Unified Functional Testing, Test Complete, Gherkin/Cucumber
Security Clearance
Active TS/ SCI and Polygraph
Experience
Test Engineer Specialist
Accenture Federal Services
11/20/2020 - Present
Kodiak - The Office of Naval Intelligence (ONI)
As a Test lead, assigned stories/test scripts to Functional team and coordinated daily test progress to ensure timely and efficient execution.
Support quality management reviews by ensuring that all business and design requirements are thoroughly met, facilitating compliance and continuous improvement.
Leverage advanced testing expertise to continuously develop and implement efficient, effective testing strategies that enhance quality assurance processes and align with evolving project requirements.
Serve as primary point of contact for Change management in ServiceNow
Develop and implement innovative testing strategies to improve the overall quality of the application Collaborate with cross-functional teams to identify and resolve quality issues.
Fluent in Agile Scrum and test script planning enables seamless integration of testing into development cycle, supporting continuous delivery pipeline.
Manage and configure the ServiceNow Test Management 2.0 tool, assigning functional team Scrum tasks via the Agile Kanban board to streamline testing workflows
Actively and participated in Backlog grooming, retrospective, and story pointing to prioritize work more effectively, and track progress more accurately
Lead end-to-end testing efforts by coordinating all Sprint testing activities in STAGE env., overseeing execution, and resolving issues to ensure comprehensive test coverage.
Aeronautical Customer Support - National Geospatial-Intelligence Agency (NGA)
Aeronautical Customer Support application – Participate in test reviews, monitor, and report defects to support continuous improvement activities for end-to-end testing process (development, test, SBU_UAT, and COE_PROD environment) for ServiceNow Platform (Service+).
Applied business and functional knowledge to develop end-to-end testing strategies using quality processes and methodologies of the ServiceNow.
Attend Aero Demo prep, requirements, Sprint planning, release planning, daily
stand-ups, Sprint reviews, retrospectives, and other agile related events
Develop and implement innovative testing strategies to improve the overall quality of the application Collaborate with cross-functional teams to identify and resolve quality issues.
Conduct thorough analysis of test results and provide actionable recommendations.
Stay up to date with industry best practices and emerging trends in quality engineering Drive continuous improvement initiatives to enhance the testing process
Assist with technical design and documentation; and documenting test results including logging defects.
CIBIS - National Geospatial-Intelligence Agency (NGA)
Perform independently and become a subject matter expert (SME). Actively participate and contribute to team discussions and provide solutions to work-related problems. Master level proficiency in Test Execution and Management is required.
Effectively work on multiple applications and teams simultaneously (PeopleSoft).
Execute, monitor, and report on the execution of the test cases, test procedures and test suites.
Leading 0945 Test team to successfully oversee the testing of the CBIS/CALCS contract.
Provided leadership, mentoring, guidance and training to new joiners/team members responsible for QA activities & deliverables, on/offshore and vendor team coordination for quality deliverables to the client.
Coordinating and providing support during user and pre-prod testing phases participate in story design review meetings to understand requirements and change requirements.
End-to-End Software Testing Life Cycle from testing, defect logging and verification of closure of defects, Functional Testing PeopleSoft application (System, Regression, and User Acceptance for CBIS/CALCS).
Work closely with scrum masters, product owners, and developers to resolve and/or retest application functionality. Retro, grooming sessions to finalize Sprint commitments
Worked with JIRA(CALCS) for maintaining spring, PeopleSoft Applications, and Agile Development Concepts.
Communicate effectively with team members and stakeholders, providing timely updates on testing progress, issues, and potential improvements.
Sr. Technical Specialist/Tester
ArdentMC/Loch Harbour Group, Inc.,
01/2014 – 11/2020 DHS - Science &Technology, Washington, DC
Analyzed test results, provide recommendations, assist in researching and provide solutions to issues that may arise.
Designed, develops and implements software and system testing methods, executed reusable test cases and procedures based on requirements relevant to (automated) test planning and creation.
Created, monitors, and verifies Test Problem Reports. Ensured that the test conclusions and recommendation were fully supported by test results.
Tested all DHS SharePoint applications that are in Agile and waterfall environment. Worked in an agile environment with rapidly changing requirements
Searched open-source Automation Testing Tools to help the team develop new automation frameworks and solution sets: HP UFT, Selenium, WatiN (WatiR), Squish, WebTest Canoo), and Frologic.
Lead Sr. Tester
A1CPartners, Inc.,
10/2012 - 11/2013, DHS Customs Border Patrol, Kingstowne, VA
Lead test team to develop and execute test cases using automation testing tools.
Effectively and actively communicated with the engineering team, management, and the customers.
Analyzed requirements, participated in design reviews, and documented test plans, designed test cases, built automated test scripts, executed performance tests, and reported defects for Analytical Framework for Intelligence (AFI).
Coordinated all test cycles, including design, document, and run manual tests, developed automated test scripts (HP QTP/UFT), validated developer fixes and performed regression testing when appropriate.
Education
B.S in Management and Computer Information Systems,
Old Dominion University/Norfolk State University, 12/1998
Professional Training
SAFe 5 Practitioner Certification 2020
Life Cycle Approach to Project Management and Building Good Requirement, 2006
Project and Web Development, 2008
Awards and Recognition
Department of State – Diplomatic Security - Acknowledging the achievement and contribution to the Diplomatic Security application. 2000
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