Customer Service Assistant

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Posted:

July 31, 2025

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RAINAE ESPANOLA

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SUMMARY Dynamic Customer Service Assistant with Supervalue Inc, adept at

enhancing customer experiences through expert product selection and

effective complaint resolution. Recognized for training new staff and

supporting promotional events, fostering strong customer relationships.

Proficient in cash handling and point-of-sale systems, ensuring accuracy

and efficiency in a fast-paced environment.

Reliable and hardworking customer service professional with demonstrated

multitasking skills in fast-paced settings. Knowledgeable about processing

paperwork and payments to complete orders while coordinating shipments

and coordinating timely deliveries. Well-organized, proactive and detail-

oriented.

SKILLS * Product selection + Lam flexible of any Job assigned

+ Customer complaint resolution + Lam willing to work overtime

* Customer relationship * [can easily adopt new ambiance

management

EXPERIENCE CUSTOMER SERVICE ASSISTANT, 04/2017 - Current

Superveles Inc, Pasay City, Philippines

Assisted customers with inquiries and product selections to enhance their shopping experience.

+ Handled cash transactions accurately and managed point-of-sale systems effectively.

+ Resolved customer complaints promptly to maintain a positive store environment.

+ Provided product knowledge training to new staff for improved service delivery.

* Supported promotional events by setting up displays and engaging with customers.

+ Maintained a clean and organized work area at all times.

EDUCATION AND Surigao Del Norte State University, 06/2011 - 04/2016

TRAINING Bachelor Science Hotel And Restaurant Management

LANGUAGES English: First Language

Engl

Advanced (C1)