Scrum Master Qa Lead

IT professional with **+ years of testing experience as Test Manager/QA Manager/QA Lead/Scrum Master in Retail, Telecom and Healthcare domains

SDET/QA Excellence:

Having 18+ years of experience overall as Test Manager/QA Manager/Scrum Master/QA Lead/QA Analyst in both Manual and Automation through varied responsibilities across the Complex projects.

Have 13+ years of Client facing experience in Global Projects (client-based location in US).

Expertise in Agile Development Environment.

Experienced in managing Projects across multiple domains and geographies.

Have extensive Experience working for large scale applications, databases, Managed Upgrade/ Migration, Enterprise IT Security and Transformation projects.

Continuous Development, Deployment, Testing, Integration, and monitoring knowledge

Experienced in System Testing, Functionality Testing, Regression Testing, Integration Testing, Usability Testing, Compatibility Testing, End to End testing in Agile world with various stake holders.

Skills include Designing Test Plans, Test Strategies, Publish & Manage the QA schedules, Test Scripts/Test Cases development and execution, Test Reports/Defect Reports Preparation, Software Metrics Preparation, etc.

Experienced in Agile project management with - Atlassian toolset – JIRA(Zephyr, TestFLO) and Confluence, HP Tool set – QC, ALM.

Hands on JIRA, Magento, API Testing with Postman and Rest Assured and DevOps utilities such as Jenkins, GitHub, Bamboo Integration etc.

Strong Understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle.

Defining the vision, managing product backlog, prioritizing needs, anticipating client

needs, acting as primary liaison, Evaluating product progress at each iteration.

Knowledge on ETL SDET with Java and Python for automation testing

Knowledge and experience on AWS cloud services like EC2, Lambda, S3, RDS and Redshift.

Good knowledge and experience on SQL queries, Test Data Management(TDM), data comparison, data validations, and data executions

Worked on core Warehouse Management Systems (WMS) applications in Retail world.

Strong communication skills with Clients as well as with Offshore.

Involved in resource estimation and conducting interviews for onboarding.

Invoicing, Budgeting and forecasting for multiple teams/projects.

Technical Skills Set

Automation using Selenium Web driver, Cypress, JMeter, API Testing (Postman, Rest API and Rest Assured), Robust automation testing and Manual Testing

Java, JavaScript, Python, Type script and VS Code

Automation Frameworks like Data-driven, Behavior-driven and Hybrid

Tools:

Browser Stack, GIT, GitHub, Postman, Magento, ETL tools and TDM

Jira, Confluence, Jenkins, Bamboo, SVN, HP ALM/QC/Octane, MS-Office

Certifications

PMP Certification

SAFe Scrum Master Certification

ISTQB

Work History

Leidos Innovations Corp., USA from June’ 2024 – Present

Projects: 21CPNPolicyNet (https://sso.ba.ssa.gov/pn/policynet-ui, Federal Project)

Role: Sr Automation Engineer

Responsibilities:

Contributing to agile planning activities and backlog management, prioritizing client needs and evaluating the progress in each Iteration/Sprint.

Managed projects with help of best practices and managed any changes in the scope of the project

Create and maintain Automated Suites using Selenium/Cucumber BDD framework, ensure script coverage, execute them in Bitbucket and make sure scheduling, execute automation scripts, prepare reports and share it with all stake holders on a daily, weekly and Monthly basis.

Maintain stories and tickets in Agility & Confluence to different projects (SearchAPI, SearchUI and vHelp) work towards sprint completion and deployment.

Identify the project risks and mitigate them with best practices

Track the project status closely and report the project status to all stake holders in weekly and monthly basis.

Involved in preparation of Regression test automation, smoke test automation and pull them into progressive pipeline for execution and share the reports to all stake holders in timely manner.

Ensure all the Pull Request are reviewed/approved and merged the changes to target branch.

Performed manual and robust automation testing and API testing with ReadyAPI tool and DBVisualizer tools

Frequently co-ordinate with respective dev teams, manual testing teams and keep updating the Regression and smoke suites

Collaborate with the Tech team and perform feasibility analysis in creating hi level scenarios for E2E Test Strategy and responsible for designing/maintaining automation test suite for happy path business flows using Cucumber BDD Test Automation framework.

Mentor new team members for on boarding, Agile Process and track daily activities.

W. C. Bradley Inc., USA from Mar’ 2017 – May’ 2024

Projects: Charbroil.com (USA, Europe, and Canada),

Currentbackyard.com,

Sabergrills.com,

Oklahomajoes.com and

Tikibrand.com

Domain: Retail/E-commerce

Role: Sr QA Lead (Automation and Manual)

Responsibilities:

Contributing to agile planning activities and backlog management, prioritizing client needs and evaluating the progress in each Iteration/Sprint.

Managed projects with help of best practices and managed any changes in the scope of the project

Create and maintain Automated Suites using Selenium/Cypress, ensure script coverage, execute them in Bamboo and make sure scheduling, execute automation scripts, prepare reports and share it with all stake holders on a daily, weekly and Monthly basis.

Maintain ticket flow in JIRA & Confluence to work towards sprint completion and deployment. We were using ALM-Octane for test case authoring and execution before JIRA.

Identify the project risks and mitigate them.

Track the project status closely and report the project status to all stake holders in weekly and monthly basis.

Facilitate change managements related to the projects.

Involved in Automate build, test, and deployment processes using DevOps services.

Ensure all the Pull Request are reviewed/approved and merged the changes to target branch.

Integrated testing into CI/CD pipeline using Jenkins & Bamboo

Performed manual API testing with Postman tool and automation testing with Rest Assured for Order fulfillment process and post order placement activities

Frequently co-ordinate with AWS project teams, monitor the project status and report the status to all stake holders

Create QA Capacity Planning and Productivity Tracker for management.

Collaborate with the Tech team and perform feasibility analysis in creating hi level scenarios for E2E Test Strategy and responsible for designing/maintaining automation test suite for happy path business flows using Test Automation framework.

Handle overall QA activities by defining the vision for coverage.

Involved in all QA Lead activities in On-site Off-shore model and make sure all assigned works completed in-time.

Mentor new team members for on boarding, Agile Process and track daily activities.

The Home Depot, Atlanta, USA from Apr’ 2014 – Feb’ 2017

Projects: Enterprise QA – IT Security Testing

Role: Sr QA Lead

Responsibilities:

Work closely and coordinate Business, stakeholders and Dev Leads.

Involved in all QA Lead activities in On-site Off-shore model and make sure all assigned works completed in-time.

Individual contributor to the team and work on User stories for all iterations.

Maintaining Regression test suites and enhances the framework as per QA needs.

Assessing the security solutions that are in Home Depot enterprise and stores across different locations in U.S, Canada and Mexico.

Ensure timely availability of dependent deliverables such as config data, test data and ensure the test environment’s readiness.

Providing QA certifications for Security solutions such as Identity management, Security Enhancements Program and Web Application Firewall.

Attend Daily stand-up calls, refinement meetings to ensure road blockers are removed.

Prepare, Review and getting sign-off from Business for all phases of testing.

Providing metrics to the Client Management on Functional, Downstream Defects and Escalation of Environmental issues and Risks, Negotiation with the Client Manager in terms of delivery timelines and Scope of Work.

Track and communicate team velocity and sprint/release progress and another metrics.

The Home Depot, Atlanta, USA from June’12- Mar’2014

Projects: Homedepot.com (Desktop, Mobile/Tablet App/Web)

Role: QA/Test Lead

Responsibilities:

Identification of Test requirements based on business requirements of the application.

Involved in Agile testing process and co-ordinate the different dev teams in different locations and reporting test metrics to all stake holders in the project.

Conduct formal review of requirements for clarity and testability.

Using JIRA for defect tracking activities for the projects

Involved in designing and authoring test cases in Quality Center and ALM

Involved in testing the in-depth functionalities of the Home depot site in different mobile devices like iOS, Android, BlackBerry and Windows

Involved in Functional Testing, cross browser testing, browser compatibility testing and UAT of various releases.

Involved in preparing Weekly Status Reports and Status Meetings by consolidating team members’ weekly work.

Lead team meetings for business, technical, and testing groups.

Define exit/entrance criteria and provide daily/weekly status reports.

Performing regression testing on each new build and retesting all the reported Bugs on the latest versions.

Co-coordinating the offshore team members and making them complete their tasks in time and reporting to client.

Conduct the training to team members on new applications and tools using for the project.

AT&T, New Jersey, USA from Aug’2010 - May’2012

Projects: U-Verse Mobile App Testing,

Domain: Telecom

Role: Test Lead

Responsibilities:

Identification of Test requirements based on business requirements of the application.

Involved in designing and authoring test cases in Quality Center 10.0

Involved in testing the in-depth functionalities of the product

Involved in Functional Testing and UAT of various releases.

Coordinating with offshore team and make sure all assigned work done in-time.

Keeping track of all the issues which are reported from the production.

Active participation in providing the training to new hires on Testing Process and project domain.

Involved in preparing Weekly Status Reports and Status Meetings by consolidating team member’s weekly work.

Performing regression testing on each new build and retesting all the reported Bugs on the latest versions.

Involved in Monthly Metrics and Quality Audits towards Quality Process using Cognizant20 tool and risks raised in risk portals related to project and Quality process.

Rodale Inc., New York City, USA from Nov’ 2008 – Jul’ 2010

Projects: Rodale Testing Services

Role: Sr QA Analyst

Responsibilities:

Reviewing and understanding the functionality from Requirements, prepared test strategy and test approach documents.

Identification of Test requirements based on business requirements of the application.

Involved in designing and authoring test cases in Quality Center 9.2

Involved in testing the in-depth functionalities of the product

Involved in Functional Testing and UAT of various releases.

Reporting defects with metrics

Defects were tracked, reviewed, and analyzed using Test Director

Involved in preparing Weekly Status Reports and Status Meetings by consolidate team member’s weekly work.

Involved in backend/database testing with Oracle SQL Developer.

Involved in automation testing also with Quick Test Pro (QTP)

Performing regression testing on each new build and retest all the reported Bugs on the latest versions.

Involved in Monthly Metrics and Quality Audits towards Quality Process using Cognizant20 tool and risks raised in risk portals related to project and Quality process.

UHG., USA from Sept’ 2007 – Oct’ 2008

Projects: MyUHC.com QA

Domain: Healthcare

Role: Sr QA Analyst

Responsibilities:

Reviewing and understanding the functionality from Requirements, prepared test strategy and test approach documents.

Identification of Test requirements based on business requirements of the application.

Involved in designing and authoring test cases in Quality Center 9.2

Involved in Functional Testing and UAT of various releases.

Performing regression testing on each new build and retest all the reported Bugs on the latest versions.

Reporting defects with metrics

Defects were tracked, reviewed, and analyzed using Test Director

Involved in preparing Weekly Status Reports and Status Meetings by consolidate team member’s weekly work.

EZI(Egon Zehnder Information), from Sept’ 2006 – Aug’ 2007

Projects: EZI Executive Search VV&I - EZIRS

Domain: IME

Role: QA Tester

Roles and Responsibilities:

Key role player during the Pilot phase of the project

Communicating effectively and helping the Pilot users to understand and get hands-on on the application

Involved in identifying the workflows

Involved in designing and authoring test cases

Involved in testing the in depth functionalities of the product

Reporting defects with metrics

Performing regression testing on each new build and retest all the reported Bugs on the latest versions

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