Haris Islam Resume - I
Haris Islam
646-***-**** *******@*******.*** https://www.linkedin.com/in/harisw0rld TECHNICAL SKILLS:
• Test Management Tools: HP Quick Test Professional (QTP) / HP Unified Functional Testing (UFT), ALM / Quality Center, Jira, TestRail & Zephyr.
• Programming/Scripting Languages: VB Script, XML Script, Scala, Groovy Script, Python, Java, JavaScript, Html, DOM
(Document Object Model).
• Methodologies: Waterfall, CI/CD, Agile Scrum, Feature-based & SAFe (Scaled Agile).
• Types of Testing: Functional, GUI, Integration, Backend, Regression, Smoke, Sanity, System, UAT, End-to-End, accessibility testing (Section 508), Cross-Browser, Point of Sale (POS) integration, AB Testing, Mobile, Tablet, android, Windows, Apple, Mac, Soap & RESTful API & Connected TV/Devices.
• Automation Framework & Tool: BDD Cucumber, PlayWright, Robot, Selenium, Keyword-driven, POM (Page object Model), VS Code, PyCharm, Postman, SoapUI, Eclipse & IntelliJ IDEA
• Additional App & Tools: WEB BASED AND CLIENT SERVER BASED. RDBMS ORACLE (8G/9G/10G/11G) & MS SQL SERVER, PostgreSQL, Tableau, Databricks, Google Workspace, sauce-Lab, Jenkins, GitHub, MS Azure and MS Office.
• Standards Compliance: CMMI, IEEE, ISO, WCAG, ARIA, Section 508 & SOC3
• Soft Skills: Attention to Detail, Data-Driven Decision Maker, Data Mining, Data Cleaning, Database Management, Data Visu- alization, opportunities and threats (SWOT) analysis, Data Interpreter, Results-Oriented, Project reporting, Strong Commu- nicator, Time Management, Collaboration and Teamwork, Adaptability, Google Analytics, Analytical Thinker, Problem- Solving, Leadership, Conflict Resolution, Goal-Oriented, Organizational skills, Research & resolution skills. WORK EXPERIENCE:
Vibrantech Solutions Inc ~ Lead QA Automation Engineer/QA Specialist July 2024—Current
• Collaborated with cross-functional teams, including developers, analysts, and managers, throughout SDLC and STLC using Jira, enhancing communication and coordination by 90%.
• Designed and implemented detailed test plans, system test plans, scenarios, cases, scripts, and data for API testing, achieving a 95% coverage rate based on requirements documents.
• Conducted comprehensive smoke, functional, usability, integration, end-to-end, system, and regression testing, identifying and resolving 98% of critical defects before production for data mapping processes.
• Logged and managed 100+ defects in Jira, generating actionable reports that reduced issue resolution time by 15%.
• Maintained traceability between requirements, test cases, and defects using TestRail, improving requirement coverage by 40% and increasing testing efficiency by 20%.
• Developed JavaScript-based automation scripts using Playwright, Cucumber BDD, and the Page Object Model, improving script reusability by 50% through parameterization and synchronization.
• Wrote and executed SQL queries for backend testing, ensuring 100% accuracy and consistency in data validation.
• Created JSON payloads and assertions from scratch for API validation in Postman, ensuring seamless data validation.
• Validated API responses against expected results, including status codes, data integrity, and response times, achieving 100% accuracy.
• Presented weekly progress and testing status reports, maintaining a 100% on-time delivery rate for updates and insights.
• Developed training materials and QA process documents for onboarding new hires and interns, enabling contributions within 3-4 business days.
• Created project-specific bug reporting templates with detailed steps, screenshots, and supporting information, reducing bug resolution time by 60%.
• Designed and implemented accessibility testing plans in compliance with WCAG 2.1 standards, improving user accessibility by 40%.
• Conducted accessibility training sessions, reducing related defects by 20% and collaborating with developers to resolve issues, leading to a 35% increase in accessibility scores.
• Produced detailed accessibility reports with actionable insights, reducing remediation time by 30%. Haris Islam Resume - II
iSpot.Tv ~ QA Automation Manager October 2023—June 2024
• Collaborated with developers, analysts, and managers throughout SDLC and STLC using Jira, enhancing cross-functional communication by 30%.
• Developed detailed test plans, scenarios, cases, scripts, and data for manual testing of the front-end application, achieving a 95% coverage rate based on requirements documents.
• Managed CI/CD nightly build tests, fixing failures promptly. Collaborated with developers, analysts, and managers through- out SDLC and STLC using Jira, enhancing communication by 30%.
• Performed comprehensive smoke, functional, usability, integration, end-to-end, system, regression, GUI, and user ac- ceptance testing (UAT), identifying and resolving 98% of critical defects before production.
• Logged 300+ defects, generated Jira reports, reducing issue resolution time by 15%.
• Created traceability between requirements, test cases, and defects using TestRail, improving requirement coverage and traceability by 40% and 20% increase in testing efficiency.
• Developed JavaScript automation scripts using Playwright, Cucumber BDD, and Page Object Model, enhancing reusability by 50% with parameterization and synchronization.
• Wrote SQL queries for backend testing, ensuring 100% data validation accuracy and consistency.
• Validated API responses against expected results, including status codes, data integrity, and response times.
• Created and presented weekly status reports on testing progress, maintaining a 100% on-time rate.
• Prepared and presented progress reports, attended meetings, improving project transparency by 25%.
• Developed QA process documents for training new hires and interns, enabling contributions in 3-4 business days.
• Created project-specific bug report templates with detailed steps, screenshots, and information, reducing bug resolution time by 30%.
• Developed and implemented accessibility testing plans, ensuring compliance with WCAG 2.1 standards, which improved user accessibility by 40%.
• Conducted accessibility training, reducing defects by 20%.
• Spearheaded the integration of automated accessibility testing in the CI/CD pipeline, reducing manual testing time by 50%.
605.Tv ~ QA Lead February 2018—September 2023
• Assisted QA Director in establishing QA processes for 605 LLC startup.
• Implemented SOPs (Standard Operating Procedure) and organized tests using TestRail, prioritizing by impact.
• Led team to achieve 30% improvement in defect detection rates.
• Transitioned three projects to Playwright, boosting testing speed by 45%.
• Developed 4000+ Playwright tests with Cucumber BDD framework and Page Object Model.
• Reduced test flakiness by 40% with Playwright automation capabilities.
• Utilized Sauce Labs for comprehensive compatibility testing across devices and platforms.
• Reviewed 450+ software requirements and designs, cutting initial misunderstandings by 35%.
• Enhanced cross-functional communication by 30% throughout SDLC and STLC phases using Jira.
• Achieved 95% test coverage with detailed test plans, scenarios, and scripts for front-end application testing.
• Identified and resolved 98% critical defects pre-production through comprehensive testing methodologies.
• Improved testing efficiency by 20% using TestRail for managing test plans and results.
• Reduced issue resolution time by 15% through comprehensive defect logging and analysis.
• Improved requirement coverage and traceability by 40% with TestRail.
• Automated 85% of regression tests using Playwright, enhancing test script reusability by 50%.
• Ensured 100% accuracy in backend data validation with SQL queries.
• Identified, documented, and communicated API defects and inconsistencies to development teams for prompt resolution.
• Contributed to a 25% improvement in project transparency and stakeholder communication.
• Enhanced data validation by 25% with optimized SQL queries and improved front-end processes, cutting production issues by 20%.
• Trained junior QA staff, new hires, and interns, enhancing team performance by 30% through effective integration into high- performance workflows.
Haris Islam Resume - III
Macy’s Inc ~ Senior QA Tester May 2014—January 2018
• Analyzed software requirements and design documents, collaborating to ensure clarity on the application under test, improv- ing test accuracy by 20%.
• Collaborated with developers, analysts, and project managers across SDLC and STLC, enhancing coordination by 25%.
• Developed Test Plans, Test Scenarios, Test Cases, Test Scripts, and Test Data based on requirements documents for manual testing of the front-end application, achieving a 95% requirement coverage rate.
• Performed thorough testing across Smoke, Functional, Usability, Integration, End-to-End, System, Regression, GUI, and UAT, achieving a coverage rate of 100%.
• Used ALM/QC for requirements, Test Plans, Test Cases, Test Sets, and Test Results, boosting testing efficiency by 20%.
• Logged defects, generated Test Analysis Reports, and Graphs using ALM/Quality Center, achieving a 15% faster defect reso- lution time.
• Established Traceability between Requirements, Test Cases, and Defects on ALM/Quality Center, ensuring 100% traceability throughout the testing process.
• Contributed significantly to Regression testing for Automation purposes using HP Quick Test Pro (QTP)/Unified Functional Testing (UFT), automating 80% of regression test cases.
• Created VB automation scripts with parameterization, synchronization, and loop constructs, improving script efficiency by 30%.
• Conducted Backend Testing by writing SQL queries to validate database updates, inserts, and deletions, ensuring 99% accu- racy in database transactions.
• Generated weekly status reports, ensuring 100% transparency, and actively engaged in meetings to align stakeholders on project milestones.
• As a senior QA tester, trained junior QA staff, new hires, and interns, boosting team performance by 30% through seamless integration into workflows.
• Strong testing knowledge on Point of sale applications & it’s functionalities.
• Work with third party integrators
• Exposure to Order management and Ecommerce application and their integration with POS.
• Experience working with POS registries, Pin pads, receipt printers and other peripherals
• Verify the integrations between POS and Downstream systems
• Collaborated with Business Analysts and Developers to refine test requirements with 100% accuracy.
• Managed full-cycle testing, ensuring 95% on-time delivery of Test Plans, Cases, Scripts, Scenarios, Reports, and Defect reso- lutions.
• Created a comprehensive Requirements Traceability Matrix (RTM) covering all mapped Test Cases.
• Conducted Smoke, Functional, System, and UAT Testing with 99% application coverage.
• Achieved 98% defect closure rate in Regression Testing for software stability.
• Identified and resolved 95% of technical issues in collaboration with Business Analysts and Developers.
• Validated data integrity and consistency in Oracle RDBMS with 100% accuracy.
• Enhanced test efficiency by 30% through automated Functional and Regression Testing with HP Quick Test Professional
(QTP).
• Achieved 95% validation accuracy using QTP Checkpoints, Wait Statements, and Parameterization. MetLife Inc ~ QA Analyst June 2012-April 2014
Haris Islam Resume - IV
HSBC Bank ~ Software Tester January 2011-May 2012
• Analyzed Functional Requirements and Design specifications to ensure 100% alignment with technical and business require- ments.
• Designed and developed validation and test plans, integral to achieving a 95% adherence to testing process standards.
• Developed detailed Test Plans with 100% coverage based on software requirements specifications.
• Managed project planning, status reporting, document reviews, and achieved 98% accuracy in defect entry verification.
• Created and executed Test Cases for each function, aligning with 100% of product functional specifications.
• Conducted Regression Testing across application versions with 99% validation of functionality.
• Collaborated effectively with developers, project managers, business analysts, and testing teams.
• Actively participated in Walk-throughs, Peer Reviews, and Defect Report meetings, ensuring 100% process adherence.
• Documented defects comprehensively, maintaining 100% adherence to guidelines and referencing relevant business docu- ments.
• Identified and resolved software errors in collaboration with Business Analysts and developers.
• Managed Test Cases, execution, and defect logging with 98% accuracy using HP Quality Center.
• Maintained and enhanced automation scripts for functional testing using Quick Test Professional, improving efficiency by 30%.
• Conducted comprehensive Functional, Regression, Integration, Security, and System testing.
• Developed and executed SQL queries to maintain 100% Back-End data Consistency, Integrity, and Accuracy.
• Prepared and meticulously tracked Requirement Traceability Matrix (RTM) with a 100% completeness rate.
• Actively participated in requirement, design, and development team walkthrough meetings, contributing to project success. Inova Health System ~ Junior QA Tester November 2009-December 2010
• Manually executed Test Cases and Scripts following review of business requirements and technical specifications, updating existing cases with 100% alignment.
• Contributed in agile environment, attending daily scrum meetings, delivering daily progress updates with 100% complete- ness, and addressing any blockers.
• Actively participated in iteration planning meetings, ensuring test plan and strategy alignment with 100% coverage of changes and new functionalities.
• Created and managed Test Cases in HP Quality Center, achieving 100% coverage and alignment with requirements.
• Achieved 98% defect closure rate in Regression Testing for software stability.
• Identified and resolved 95% of technical issues in collaboration with Business Analysts and Developers.
• Produced weekly defect status and test-case execution reports with 100% accuracy using Quality Center.
• Conducted rigorous Oracle database testing, crafting advanced SQL queries with 100% precision for data validation.
• Developed and implemented standardized checklists and templates, supporting QA processes in full compliance with CMMI standards.
Education:
Bachelor’s in Finance & Banking Gazipur, Bangladesh