Sr. Scrum Master, Agile Coach

Srinath Bhalle

Glen Allen, VA ***** 804-***-**** *******.******@*****.*** https://www.linkedin.com/in/srinathbhalle/

Senior Scrum Master

Experienced IT leader (US Citizen), with extensive expertise in project management, business-IT integration, team leadership and Agile methodologies. Led medium to large-scale initiatives across enterprise environments, managing both onshore and offshore teams. Being a SAFe Certified Scrum Master, served as Senior Scrum Master and Agile Coach overseeing Scrum and Kanban teams, with a focus on compliance delivery in the banking sector. Demonstrated success in people management, vendor coordination, and system implementation across retail, banking and credit card industries.

Skills

SAFe RTE Agile Project Management Agile Coach Business-IT Integration Big Room Planning Manage multiple projects Drive delivery Requirements Gathering and Analysis Agile Coaching Agile Principles Sprint Metrics Process Improvement and Optimization Vendor and Stakeholder Coordination Continuous Learning

Regulatory and Compliance Project Support Workshop Facilitation Change Management Release Readiness User Story Creation Backlog Prioritization Agile Methodology Daily Stand Up Retrospectives Review Center of Excellence Software Development SDLC Issues Triage RTE Agile Delivery Lead Scrum of Scrums Cadence KPI Oral Communication Written Communication RTM Mentor Mentee RACI

Technical Skills

PM-Business Analysis: Agile Jira Confluence MS Project Plan HP Quality Center Version One IBM Requisite-Pro

Testing Tools: Win Runner QTP Test Director TES Web tool PMUWS

Modeling Tools: MS Visio Flow Chart Data Flow Diagrams Rule Flow Diagrams Use Case Diagrams Snag IT

Documentation Tools: MS SharePoint Documentum KnowledgeLink

Database: Sybase Oracle Paradox MS Access TOAD PL-SQL. JQL

Programming Languages: Java Paradox 5 Delphi

Experience

Wells Fargo Bank, Charlotte, NC (Remote, Hybrid) October 2015 – June 2025

Sr. Scrum Master (FTE), Agile Coach, June 2016 – June 2025;

BSC Sr. BSC Scrum Master October 2015 – June 2016

Managed cloud based projects including Legacy and Legacy to ServiceNow conversion efforts in the roles of Senior Scrum Master and Kanban Lead. Experienced in Incident Management, Problem Management, Work Allocation, PI Planning, Change Management and Release Management. Managed five teams as a Scrum Master on two high visibility ServiceNow projects (SAFe ART) and other critical Legacy applications using Jira and Confluence for documenting and tracking. Observed trends that resulted in the issue-tickets and discussed with team and created long-term solutions. Exceeded the training ‘Objectives and Key Results (OKR) and owned project hygiene.

Collaborated with multiple horizontal teams during an Enterprise initiative managing the delivery, change management, issue management and risk management.

Performed Resource planning at every Program Increment to ensure budget and work allocation is addressed during PI planning.

Stood Up an Agile team, coached them to adhere to the Agile methodologies and work with an Agile mindset.

As a workshop coach, conducted several Jira and Confluence workshops, received an overall score of 93% and a coaching quality rate of 95%. Workshops streamlined manual efforts by 75 hours and learning curve by 91 hours.

Experienced in teaching and mentoring Internal and External teams, providing support to the workshop participants.

Automated sub-task creation on Jira stories, defects, and other issues that reduced the time spent by the developers by 50%.

Documented the Business Requirements, functional and non-functional requirements in Confluence that reduced the time taken to write stories by 50%.

Collaborated with PO in prioritizing and Sprint goal settings and guide the team towards a common goal.

Worked with a Servant-Leader mindset in removing obstacles and protect the team from external influences.

Srinath Bhalle *******.******@*****.*** Page 2

Virginia Housing Development Authority (VHDA), Richmond, VA August 2015 – October 2015

Sr. Business Analyst

Gathered, analyzed, and managed functional and non-functional business requirements for concurrent projects.

Documented requirements to procure an Enterprise-wide financial solution suite project (encompassing General Ledger, Accounts Payable, Accounts Receivable, Budgeting, Fixed Assets, Cash Management, Reporting, Interfaces, etc.).

Created Testing Strategy, reviewed Test Plan and assist UAT. Co-ordinated with the client to prioritize and rationalize requirements. Presented the business needs by defining feasible solution scopes and Workflow processes.

Performed Vendor evaluation by working with the product support department in procuring their Procurement software.

Analyzed “current state” processes to ensure that clients and project team understood the implications of change.

Prioritized and rationalized the requirements in co-ordination with the stakeholders.

Identified sources of requirements and understood how role-based access impacted validity of requirements.

Estes Express Lines, Richmond, VA March 2015 – June 2015

Sr. Business Systems Analyst

Documented Requirements Management Plan (RMP), Functional and Non-Functional requirements, and received Approvals to enable development of messaging middleware to implement ESB. Managed and provided solutions to new business unit ideas, trends and concepts through the latest technological paths. Designed business and system solutions to meet user requirements. Gathered and translated business requirements to the Development team.

Designed and documented current and future state process workflows using Visio, Use Cases and Use case diagrams of the functionality. Achieved 100% of documentation ahead of time.

Designed requirements to ensure thorough traceability of the requirement throughout the project.

Developed all new screen mockups and wireframes for UI related projects that depicted the current and future state requirements.

Delivered informative, well-organized presentations, conducted reviews of the process flows, use cases and Requirements and obtained 100% sign-off from the upper Management with no re-work.

Wells Fargo Advisors, Richmond, VA August 2013 – February 2015

IT Business Analyst

Spearheaded several Regulatory and Functionality Enhancement Projects supporting Web Based and Desktop Customer Account Management Applications in .NET and Oracle databases, by leading the effort as Business Analyst. Collaborated with Business Owner, Business group, Architect, Technical Lead, Developers, Quality Service, Learning and Development, Release Management, Legal, and Compliance, Senior Management and Workflow team to ensure on-time and flawless delivery. Projects included: FINRA Class W project, SSN and Date of Birth validations project, and Lost Security Holder and Unresponsive Payee Project (Phase 1 and 2).

Conducted Functional business requirements review with developers to resolve ambiguities that reduced the development time by 25%.

Directed the Functional Requirements and High-Level Test Scenario review with the QA Team and discussed the test scenarios that met requirements, Inflight scenarios and Boundary conditions that reduced the UAT defects by 30%.

Assisted the developers in writing and performing SQL queries while supporting Production defect resolutions.

Performed Work Estimates, conducted trade-off discussions, and provided developmental feedback to the team.

Provided production implementation support, Post Implementation Warranty support, and hand-off to Production support, estimated and processed the change requests for post-production bug fixes.

Srinath Bhalle *******.******@*****.*** Page 3

Capital One Financial, Richmond VA August 2009 – May 2013

Sr. Business Systems Analyst

Served as a liaison between Business group, Architect, DBA, Developers, Quality Service and Release Management team to ensure on-time delivery. Documented Epics, Stories, Tasks and Acceptance Criteria, key participation during Planning and Grooming sessions, help Product Owner in maintaining backlog, help Scrum Master in resolving impediments, provided clarifications to team members. Performed Data analysis and drafted Data Requirements, Business Requirements and Use cases along with the future state system process flow for the Loan Origination System project.

Elicited and documented Comprehensive, accurate and simple Business and System requirements for several time critical Regulatory projects, modeling business rules using Decision Table and Decision Tree supporting cross functional and multi-organizational teams and projects.

Provided support in project planning, resource allocation, and cost estimates for each release system implementation, end to end testing and post implementation production support during warranty period.

Conducted regular peer reviews and walkthroughs of System Requirements, ensured the Design and Development deliverables are traced back to requirements, reviewed test cases, test results and traceability matrix with the QS team. Achieved 90% traceability at any point in time.

Supported the PMO team with the backend process planning.

Visited the client sites during a merger to elicit requirements

Circuit City Inc, Richmond VA: Sr. Systems Admin BSA

Capital One Financial, Richmond VA: Sr.QA Analyst

Circuit City Inc, Richmond VA: Sr. Systems Analyst Technical Lead

Education

Virginia Commonwealth University (VCU)

MS, Master of Science; Information Systems

National Institute of Hardware Techniques

PG Diploma; Micro Processors and Hardware:

Software Solutions

PG Diploma; ORACLE – RDBMS:

National Institute of Information Technology

Honors Systems Management; Systems Analysis and Design

Bangalore University

Bachelor; Science; Mathematics

JSRCC

Credit courses on Programming in Java, Visual Basic, and .NET

Professional Development

Certified SAFe 5 Scrum Master

Practice Business Analysis techniques - ASPE Technology

Certifications:

Smarter Learning with AI – Learning AI for Career Development

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