Customer Service Los Angeles
Resume:
TAKAI ROGERS
Los Angeles, CA
Phone: 310-***-**** Email: ************@*****.***
PROFESSIONAL SUMMARY
Motivated and reliable professional with strong organizational skills and a background in both security and retail environments. Known for excellent interpersonal abilities, efficient problem-solving, and attention to detail. Currently pursuing a degree in Cybersecurity, seeking a full-time position that offers professional growth and opportunities to contribute to team success. SKILLS
- Customer Service & Sales
- Conflict Resolution & Negotiation
- Inventory & Time Management
- Surveillance & Safety Procedures
- Product Knowledge & Persuasive Selling
- Report Writing & Incident Documentation
WORK EXPERIENCE
Surveillance Manager
Allied Universal - Los Angeles, CA
2022 - 2023
- Operated security equipment to screen 150+ individuals daily.
- Controlled access to secure areas and ensured proper escort procedures.
- Conducted regular building patrols for protocol compliance.
- Responded to and documented security incidents and irregularities.
- Submitted detailed reports on theft, accidents, and property damage. Sales Associate
Pacsun - Los Angeles, CA
2019 - 2022
- Provided personalized customer service, boosting satisfaction to 80%+.
- Processed returns, exchanges, and managed store credit policies.
- Built lasting relationships with customers and business clients.
- Contributed to 15% revenue growth by exceeding sales targets.
- Utilized upselling and product knowledge to increase conversions. EDUCATION
Currently pursuing a degree in Cybersecurity
INTERESTS
- Fitness & Wellness
- Fashion Retail
- Technology & Security Innovation
TAKAI ROGERS
Los Angeles, CA
************@*****.***
[Today's Date]
Hiring Manager
[Company Name]
[Company Address]
[City, State ZIP]
Dear Hiring Manager,
I am writing to express my interest in a full-time position within your organization. With a strong background in customer service and security operations, I bring a unique combination of interpersonal communication, problem-solving, and organizational skills that make me a valuable addition to any team.
In my recent role as a Surveillance Manager at Allied Universal, I ensured the safety and security of over 200 employees through proactive monitoring, incident response, and comprehensive reporting. Prior to that, I honed my customer service and sales abilities at Pacsun, where I consistently exceeded sales goals and fostered strong customer relationships. These experiences have prepared me to adapt quickly, communicate effectively, and manage responsibilities with professionalism and attention to detail.
In addition to my work experience, I am currently pursuing a degree in Cybersecurity. I am eager to apply my growing knowledge in technology and digital safety in a real-world setting while contributing to your company's continued success.
Thank you for considering my application. I would welcome the opportunity to discuss how I can contribute to your organization. Please feel free to contact me at your convenience to schedule an interview.
Sincerely,
Takai Rogers
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