Scrum Master Team Lead
Resume:
Janet Manning
617-***-**** • *****.*.*******@*****.*** • https://www.linkedin.com/in/janetmmanning • N. Andover, Mass.
SUMMARY
Certified Scrum Master (CSM and SAFe) with 12+ years of experience leading cross-functional teams and delivering enterprise-level solutions for clients across consumer, healthcare, insurance, nonprofit, and government sectors. Facilitator of all scrum ceremonies, managing risks and removing impediments. Passionate about providing servant leadership and fostering continual improvement. Skilled at driving Agile maturity, and creating high-performing teams. Expertise in Scrum and SAFe frameworks, driving effective scrum events, backlog refinement, dependency management, risk mitigation and stakeholder collaboration. Trusted partner in aligning technology teams and business goals to maximize value delivery in dynamic, fast-paced environments.
CORE COMPETENCIES
●Scrum and SAFe Frameworks
●Agile Coaching and Team Enablement
●Sprint Planning and Facilitation
●Stakeholder and Product Owner Alignment
●JIRA / Confluence / Azure DevOps
●Drupal and AEM Content Management Systems
●Dependency and Risk Management
●Agile Metrics and Reporting
●Servant Leadership and Mentorship
●Conflict resolution
PROFESSIONAL EXPERIENCE
Perficient, Inc. – St. Louis, Mo. (Remote)
Senior Business Associate Senior Scrum Master Senior Business Analyst
2021 – 2024
●Served as Scrum Master for multiple Agile teams delivering high-value digital solutions within SAFe and traditional Scrum environments.
●Facilitated all Agile ceremonies, drove team alignment, and created a culture of accountability and continuous improvement.
●Collaborated with Product Owners and stakeholders to refine backlogs and align sprint goals with strategic business outcomes.
●Proactively identified and removed impediments, managed cross-team dependencies, and mitigated delivery risks.
Isovera LLC – Waltham, Mass. (Hybrid)
Agile Project Manager Engagement Manager Senior Manager of Operations
2013 – 2020
●Managed Agile teams delivering Drupal CMS web design and development for nonprofit, government, and consumer sector clients.
●Adapted Scrum and Kanban practices to team needs, coached team members on Agile methodologies, driving project efficiency, team growth, and quality outcomes.
●Partnered with business stakeholders to define project scope, prioritize backlogs, and drive product vision alignment.
●Led Agile events performance reviews to drive measurable improvements in Agile maturity and team velocity.
New Spin Digital – Newton, Mass. (Remote)
Freelance Senior Project Manager User Experience Analyst
2013 – 2014
●Directed Agile project delivery for large-scale digital health and government initiatives, including UX analysis and requirements gathering.
●Led cross-functional teams through discovery, sprint execution, and final delivery phases.
●Acted as liaison between business owners, designers, and developers to translate business needs into actionable specifications.
Bentley University – Waltham, Mass. (Hybrid)
Freelance Web Consultant Digital Project Manager
2009 – 2013
●Supported university-wide digital transformation and marketing efforts through UX design, Drupal CMS development, and stakeholder training.
●Facilitated workshops, built personas and wireframes, and conducted Agile-aligned planning for web and content strategy initiatives.
●Founded and managed Drupal user groups, leading team training and mentoring sessions.
EDUCATION
Master of Business Administration (MBA) – Bentley University
Bachelor of Science, Business Administration (Marketing) – Salem State University
CERTIFICATIONS
●Certified Scrum Master (CSM) – Scrum Alliance
●Certified Scrum Product Owner (CSPO) – Scrum Alliance
●SAFe® Scrum Master – Scaled Agile, Inc.
●SAFe® Agilist – Scaled Agile
TOOLS and TECHNOLOGIES
●Agile Tools: Jira, Azure DevOps, Confluence
●CMS: Drupal, Adobe AEM, Sitecore
●Communication and Project Management Tools: Zoom, Slack, Teams, Smartsheet, SharePoint
●Design Tools: Adobe XD, InVision, Axure
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