Customer Service Physical Therapy

Jonathan K. Dodaj

*** **** ** *** *-** Boone, NC 28607 980-***-**** *******@********.***

EDUCATION

Appalachian State University: Boone, NC Expected Date of Graduation: May 2025 Bachelor of Science: Exercise Science

GPA: Currently 3.37

CERTIFICATIONS

● Red Cross Certified in CPR and First Aid for the past 4 years PHYSICAL THERAPY INTERNSHIPS

Elite Physical Therapy, Charlotte, NC May 2024 - August 2024

● Population Observed: post-op patients, general orthopedic, manual therapy, dry needling, balance, and vestibular

● Directed patients through exercise and geriatric movements

● Discuss with patients possible pains or aches from exercise in the gym area regarding their prescribed movements

UNC Health Watauga Hospital, Boone, NC September 2024 - December 2024

● Population Observed: Post-operation, ICU patients, exercise instruction, blood pressure readings, Geriatric therapy, Trauma, Chronic Disease Therapy

● Discuss experiences during hospital rounds to ensure in-depth care plans for patients in the occupational wing.

● Provided customer service to any inpatient needs UNC Health Appalachian Rehabilitation Center, Boone, NC January 2025 - April 2025

● Populations Observed: Post-operation, orthopedics, neurological and vestibular disorders, pediatric and geriatric, chronic health

● Provided essential care and cleanup in the outpatient clinic

● Discussed care plans to further improve patients' prescription plans and how to further improve their mobility or pain regarding the clinical situation

OTHER EXPERIENCE & LEADERSHIP

Campus Recreation, Appalachian State University, Boone, NC Fall 2022- Spring 2023

Exercise Science is Medicine, Appalachian State University, Fall 2023- May 2025 RUF Ministry, Appalachian State University, Boone, NC Weight Room Attendant

● Assisted with staff regarding the weight room and locker rooms

● Supervised the weight room to manage and keep the environment safe

● Assist participants in proper technique or spotting App State Football Game Operations- Fall 2022

● Assisted with gameday duties regarding the field

● On-field experience during game with referees and the review booth

● App State football equipment duties

Publix Supermarkets, Charlotte, NC- March 2019- August 2021

● Cashier and customer service experience

● Cart retriever, cleaning services

McAlister's Deli, Charlotte, NC- January 2018- April 2018

● Customer service with cashier experience

● Food runner

Swim Club Management Group, Charlotte, NC- June 2021- August 2024

● Duties regarding cleaning and maintaining pools

● Lifeguard patrons, keeping the deck a safe environment Auto Bell, Boone, NC- September 2024- April 2025

● Duties included cleaning and washing cars, keeping a maintained workplace, and providing quality customer service

● Team member

Volunteer Experience

● South Mecklenburg Football Team with the PGA TOUR in 2018 and 2020

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