Anthony Napolitano
* ********* **, ********* ** *7460 973-***-**** *********@*****.***
Executive Summary
• 17+ Years of IT Experience
• 10+ Years Project Management
• 17+ Years Training and Developing Employees (In-Person/Virtually)
• 7+ Years of Business Operations Experience
• Achieve Business Results Via Continuous Quality Improvement (CQI)
• 5+ years Educational Setting Experience
Professional Skills
Solution Oriented, Resourceful, Excellent Problem-Solving Skills, Dependable, Patient, Diligent, Multi-Sector Experience, Ability to “Think Out of The Box”, Team Player, Collaborative Mindset, Project Management, Strong Negotiator, Exceptional Interpersonal Communication, Flexibility, Adaptability, Multitasking.
Technical/IT Specific Skills
Network Troubleshooting, PC Support, Advanced Software/Server/Hardware Devices, Network Integration with Data Base Systems, Web Server Applications, Desktop Applications, Network Security & Firewall Configuration, User Support, Training of End Users, Installation, Troubleshooting, Hardware Repair, Software & Peripherals, Configuration, Routine Maintenance, Hard Drives, Memory, Video Components, Back Ups, Microsoft Windows/Office. Backup Exec, Symantec Endpoint, Unitrends, VMWare, Hyper-V, Windows Mac OSX. Professional Experience
Lead Network Administrator – The East Orange Community Charter School - East Orange, NJ / 2019-Present
• Provide Full Tech support for 400+ students and 100 Staff across 4 campuses
• Responsible for all Tech infrastructure trials for all state testing (Start Strong, NJSLA)
• Manage 400+ Chromebooks using Google Workspace
• Manage 400+ Apple iPads using Mosyle
• Manage large Cisco Meraki Wireless Area Network and Switches
• Manage Three Sophos Firewalls and all Security
• Revolutionized and simplified Schools Network with updated Technology
• Uphold all Board of Trustees’ expectations
• Create SOP, School Policies and Procedures
• Promethean Smartboards
• Server 2019
Lead Network and Telephony Administrator – US-Tel, Wallington, NJ / 2012 – 2019
• Provide full IT/Telephony support for 100+ clients
• Created company websites
• Fully responsible for launch of the VoIP business
• IT Consulting
• Sangoma Asterisk Administrator
• VoIP Firewalls, VPN and troubleshooting
• Cable runs and installation
• DVR installation and support for clients
• Maintain Server 2008 and FTP server
Field Network Engineer – Integrated Business Systems, Totowa, NJ / April 2011 – January 2012 Provide phone and onsite support for multitude of clients.
• Support ISP cutovers
• Installation, administration, maintenance of equipment for 100+ clients
• Provided full phone support for 100+ clients
• Provided full field support for 100+ clients
Network Administrator – Ashley Furniture HomeStore, Edison, NJ / April 2010 – April 2011 Provide full network administration support for a $57M Retail Business with 7 locations.
• Leader of IT services & network support for 6 large retail stores/distribution centers (300+ employees)
• Introduced backup and restore strategies using Acronis IT Supervisor/ISSO – eReceivables LLC, Bloomfield, NJ / August 2001 - April 2010
• Plan, oversee, and ensure execution of IT Security
• IT support for 100+ employees (from NJ to FL)
• Create and manage FTP servers
• Installed Exchange Server and managed all aspects of email Other Experience:
My experience in Store Management and District Training proves that I thrive in environments with little direction. I set priorities, and my self-motivation allowed me to reach and exceed my goals. My customer service, communication skills, and problem-solving abilities were highly developed in these roles.
Store Manager, 2000 – 2001 (Dollar Tree, Clifton, NJ) Store Manager, 1999 – 2000 (Toys R Us, Livingston, NJ) District Trainer/Store Manager, 1994 – 1999 (Blockbuster Video, W.Caldwell, NJ) Education
• Networking Degree-Chubb Institute, Parsippany NJ – 2000 – Graduated with Honors
• Tottenville Highschool – Staten Island NJ