Steven D. Hickey
**** ****** **** ** • Ooltewah, TN 37363
Phone: 423-***-**** 423-***-****
Email: ************@*****.***
Professional Summary
Reliable and safety-focused certified forklift operator with over 10 years of warehouse, shipping, and inventory experience. Proven ability to lead teams, maintain accurate inventory, and operate various types of forklifts including stand-up reach, cherry picker, and sit-down. Strong decision-making, coaching, and data entry skills with a dedication to productivity and workplace efficiency.
Work Experience
Superintendent
Cleveland City Schools – Cleveland, TN
March 2023 – July 2025
- Managed demolition and renovation projects for school facilities
- Operated heavy equipment such as tractors, skid steers, and other machinery
- Led and performed full interior painting jobs
- Ensured safety, compliance, and quality control on all active job sites
Maintenance Technician (Contract through Schnellecke)
Volkswagen Plant – Chattanooga, TN
July 2022 – February 2023
- Repaired, maintained, and inspected equipment in Volkswagen’s production facility
- Provided emergency breakdown response to reduce production downtime
- Worked with electrical, mechanical, and hydraulic systems
- Collaborated with the maintenance team to ensure safety and efficiency
Forklift Operator – Logistics Department
Mars Wrigley (MM Mars) – Cleveland, TN
April 2022 – December 2022
- Loaded and unloaded trailers using push-pull forklift equipment
- Maintained accurate records of goods and inventory
- Supported warehouse operations and maintained a clean, organized dock area
- Ensured safe handling and stacking of sensitive food products
Lead Certified Forklift Driver (Stand-Up Reach Truck)
Kane Logistics (formerly XPO Logistics, Inc.) – Kennesaw, GA
Sept 2019 – Present
- Lead operator of stand-up reach trucks in a high-volume warehouse
- Responsible for training new hires and overseeing team efficiency
- Ensure safe and accurate inventory storage and movement
Forklift Driver
Premier Staffing – Kennesaw, GA
Jan 2019 – Sept 2019
- Operated forklifts including reach trucks during 9-month assignment
- Transitioned to full-time role with XPO Logistics
- Supported inventory management and shipping tasks
Shipping Associate / Forklift Operator
Paladin (Kodiak Crating) – Ooltewah, TN
June 2016 – Oct 2018
- Operated multiple forklifts: reach truck, cherry picker, and sit-down
- Prepared and crated materials for outbound shipments
Production Associate
Cormetech – Cleveland, TN
Jan 2015 – May 2016
- Manufactured modules and air filters
- Maintained high-quality production standards
Inventory Control Quality Assurance (ICQA)
Amazon Fulfillment Center – Charleston, TN
Sept 2014 – Dec 2014 (Seasonal)
- Operated reach truck to verify and manage inventory
- Ensured inventory records were accurate and up-to-date
Education
Cleveland High School – Cleveland, TN
High School Diploma, May 1995
Georgia Military College – Milledgeville, GA
Attended 1997 (No degree earned)
Certifications
Certified Forklift Operator – Stand-Up Reach, Sit-Down, Cherry Picker
American Welding Society (AWS) Certification – 2018
Skills
- Team Leadership & Coaching
- Forklift Operation
- Warehouse Shipping & Receiving
- Inventory Control & Data Entry
- Microsoft Excel
- Decision Making & Problem Solving
References
Mark Gravelle, Platinum Financial Funding – 423-***-****
Quincy Bentley, Eaton Corporation – 423-***-****
Jamie Kyle, Atlantic Capital Bank – 423-***-****
Hal Taylor, Phone: 423-***-****