Customer Service Office Management
Resume:
Judy Blackiemore
************@*****.***
Work Experience
Sample Room Supervisor- Kravet - Boston, MA 12/2024 to Present
Fulfill customer fabric and wallpaper sample/memo orders, weekly inventory and reorganization of the memo samples. Using Oracle to track and maintain orders.
Organization of customer memo (sample) requests, coordination of special orders and validation of customers and inventory/merchandising deliveries.
Supervise one employee.
Sample Room Librarian - Cowtan & Tout - Boston, MA 2020 to 12/2024
Deliver customer fabric and wallpaper sample/memo orders, maintaining business relationships with over 5000 design firms. Utilizing the Cowtan & Tout computerized memo tracking software
Organization of customer memo (sample) requests, coordination of special orders and validation of customers and inventory/merchandising deliveries. Maintain memo and seating area, order office supplies, shipping and receiving.
Sample Room Librarian - Holly Hunt (temporary position) - Boston, MA 2019 to 2020
Fabric Librarian - Webster Company - Boston, MA 2013 to 2019
Expedite customer fabric and wallpaper sample/memo orders maintaining business relationships with 40 vendors and over 2500 design firms.
Organization of customer memo (sample) requests, coordination of special orders and validation of customers deliveries. Shipping and receiving. Maintain memo area and promotional materials.
(Business closed and became Holly Hunt)
Group Leader/SACC Director Boys & Girls Club of Boston - Boston, MA 2011 to 2013
Supervised school aged childcare program (SACC) adhering to Department of Early Education & Care,
(EEC) codes and licenses (intake, enrollment, voucher management, communications, invoice
generation, record administration, personnel, hiring and supervision). Employee hiring, supervision, management and scheduling. Launched elementary and middle school level classes in art, and home living skills including sewing
and crocheting.
Owner/Operator - Bed of Roses - Boston, MA 1996 to 2011
Designed, created and installed custom interiors for the home, retail and theater
.
Education
2014 – 2016 PhD Candidate - Grand Canyon University
2010 – 2014 Master’s Degree in Child Development - Ashford University
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