Administrative Assistant Customer Service
Resume:
Jamie Rehberg
Administrative Assistant & Customer Service Specialist
Quinton Va, 23141
**********@*****.***
EXPERIENCE
Keith Fabry Reprographics, Richmond, VA— Administrative Assistant
June 2012 - January 2019
● Managed front desk area/customer facing
First point of contact for customers whether via phone or in person
Managed customer email inbox from the company
website
● Managed incoming work orders
Accepted and created work orders for customers so team could fulfill
● Partnered closely with UPS/Fedex to manage package schedule and arranged pickups/drop offs
● Managed company calendar
Scheduled meetings with clients
Scheduled and managed customer pickup appointments
Scheduled and managed shipping appointments
● Bill entry into quickbooks
● Tracked data and entry of work orders/bills/emails/complaints etc.
● Ordered catering for office meetings/functions/parties Chickohominy Market, Mechanicsville, VA — Deli
Manager/Cashier
February 2009- June 2012
● Customer service
● Managing the cash register/front of store
● Managed the deli
inventory/safety food control
● Attention to detail - reported violations of safety, sanitation or security policies to management and offer/perform short-term solutions.
Moe’s Southwest Grill, Mechanicsville, VA — Shift Manager, Catering Assistant manager
July 2007 - March 2010
● Completed checklists and procedures for cash reporting, inventory control and monitoring daily bank deposits.
● Managed staff, weekly schedule, and catering calendar
● An unwavering commitment to customer service, ability to build productive relationships, resolve complex issues and win SKILLS
Results Focus
Goal oriented
Strong work ethic
Dedicated team player
Strong customer service skills
Meticulous attention to detail
Professional
Multi-tasker/Fast learner
Resourceful
Problem Solving
Dependable
Ambitious
Influence
TECHNICAL SKILLS
Proficient in Quickbooks,
Microsoft Office Suite, Google
Suite, system calendars
EDUCATION
GED
customer loyalty
● Attention to detail - reported violations of safety, sanitation or security policies to management and offer/perform short-term solutions.
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