Customer Service Security Officer
Resume:
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CONTACT
Vicksburg, MS *****
*************@*****.***
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SKILLS
Report writing
Incident reporting
Supervisor
General security
Word Excel
Team leadership
Safety and security procedures
Daily incident reporting
Customer Service,Security Safety, Track team's performance motivate each team member and understanding listing to resolve each issue.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
EDUCATION
February 2015
Associate of Arts Medical Insurance Billing
University of PHOENIX, Jackson, MS
May 1984
High School Diploma
Warren Central High School, Vicksburg, MS
EXPERIENCE
July 2022 - December 2024
Security Supervisor Swetman Security Service, Jackson MS
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Self-motivated, with a strong sense of personal responsibility.
March 2017 - July 2022
Security Officer Allied Universal Security Services, Jackson MS
Monitored premises to ensure safety and security of personnel and property.
Conducted regular patrols to identify and mitigate potential security risks.
Responded promptly to alarms and incidents, coordinating with emergency services as needed.
Implemented access control procedures, verifying credentials of visitors and staff.
Prepared detailed reports on security incidents, maintaining accurate records for management review.
December 2018 - February 2020
Security Officer Securitas Security Services USA, Jackson MS
Monitored premises to ensure safety and security of personnel and property. Maintaining a high visibility presence to deter illegal activity, Walking and checking every door to make sure there close after hours
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
March 2010 - November 2016
Sales Associate Walmart, Vicksburg
Delivered exceptional customer service to enhance shopping experience and foster loyalty.
Resolved customer inquiries and complaints, maintaining high satisfaction levels through effective communication.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Performed cash, card, and check transactions to complete customer purchases.
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LINDA MOORE
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