NAVYA JANJAM Phone: 309-***-****
Email:***********@*****.***
Underwriting P & C Bloomington, IL
Objective:
Seeking a position to utilize my skills and abilities in the Underwriter Industries that offers professional growth while being resourceful, innovative, and flexible. To secure a challenging position where I can effectively contribute my skills as a professional and possess competent Skills.
Skills:
Experienced in Connecz Tool, Data entry, typing, proficient in Microsoft Excel and Word, organized work, flexible, Independent, Attention to Detail, Decision making, Accuracy, Multitasking, Time Management, Control D, Transaction Application, .
WORK EXPERIENCE:
Role: Underwriting P&C
Employer: Kelly Services Time Period: March 2023 – Till Date
Client: State Farm Insurance
Responsibilities:
Personal Lines Fire:-
Managing underwriter typist activities in Personal Line Fire Adverse Action.
oNon-Renewals
oMid – Term Cancellation policies
oCoverage Change Request Refusals/ Conditional Renewals
oCancellation of Applications
Processed applications and policy transactions for existing business in Connecz mainframe applications.
Standard work process listing all items that should be in a policy and making sure the policy is complete.
Reviewing and processing applications and policy changes to establish guidelines.
Reroute applications for corrections to Underwriters when information is accurate.
Type a variety of reports, endorsements, form letters and cancellation letters.
Communicates with Underwriters via various communication media, including chat and email for resolving any queries related to letters.
Handle multiple computer applications and experience with Microsoft Office software.
Experience in handling letters for all the states and corresponding offices.
Ability to handle multiple computer applications and experience with Microsoft Office software.
Purging files to eliminate duplication of data.
Maintaining operations by following policies and procedures. Update or change data when reported by underwriters.
Protect customer and operations data by keeping information confidential.
Business Lines Fire:
Managing underwriter typist activities in Business Line Fire Adverse Action.
oNon-Renewals
oMid – Term Cancellation policies
oCoverage Change Request Refusals/ Conditional Renewals
oDeclaration-Location Form Not Received
oDeclaration App Bound
oDeclaration App Non-Bound
oReinstatement
Communicate with underwriters via various communication media like emails, Microsoft Teams.
Policy decision based on types as a E-letters or A-letters.
Serves as a technical and procedural resource to assist in resolving policy/policy holder concerns.
Reviews and processes applications according to established referral guidelines.
Sending the A-letters to the agent as the agent will decide whether to send to the customer.
Personal Lines Auto and Fire:
Proficient in handling Personal Lines including auto and fire insurance breakdowns, and Imaging for auto and fire insurance.
Expertise in processing Fire Declarations, involving the review and entry of the policy numbers into the ConnecZ Tool.
Demonstrated competence in Personal Lines, focusing on Fire Liens, Fire Cancels.
Collaborated effectively in the Business Lines division, specializing in Declarations, Liens and Cancels.
Executed tasks related to the breakdowns of Personal Lines and Business Lines as per work direction.
Proficiently handled and processed Auto cancellations for return mail policies and imaging.
Expertise in accessing State Farm customer form website to endorse specific policies and customer correspondence.
Education:
Bachelor of Technology (CSE) JNTU Kakinada University, India.
Completed Academic English Language Program. Heartland Community college, Bloomington, IL.