Ashley Fentroy
Riverside, CA *****
****************@*****.*** 424-***-****
Administrative Assistant Office Clerk
Organized Reliable Customer-Focused
Detail-oriented administrative professional with over 10 years of experience supporting front desk operations, scheduling, document handling, and client communication across healthcare, nonprofit, and office-based environments. Adept at multitasking and streamlining office processes to improve efficiency. Known for professionalism, accuracy, and excellent customer service.
Core Skills
• Front Desk & Reception
• Microsoft Office (Word, Excel, Outlook)
• Calendar & Appointment Scheduling
• Data Entry & Record Management
• Filing & Document Control
• Phones & Client Service
• Office Inventory & Supplies
• Time Management & Multitasking
Administrative Clerk
Inglewood One-Stop Career Center – Inglewood, CA
(Currently)
• Greeted clients, answered phones, and supported intake processing at the front desk
• Scheduled workshops, job counseling appointments, and maintained records
• Accurately entered client information into Cal JOBS and internal systems
• Assisted with general office duties to support daily operations Administrative Specialist
Ben’s Office Solutions – Los Angeles, CA
Jan 2019 – Apr 2024
• Managed day-to-day office operations for small business clients in various industries
• Scheduled appointments, performed data entry, and handled customer inquiries
• Created invoices, organized confidential files, and maintained digital systems
• Provided virtual administrative support including calendar coordination and proofreading
• Supervised and trained part-time assistant, ensuring high-quality client service Office Assistant / Administrative Clerk
Harmony Office Support Services – Inglewood, CA
Mar 2015 – Dec 2018
• Answered phones, scheduled client meetings, and managed front desk duties
• Filed client records, organized supplies, and kept logs of service calls
• Used Microsoft Excel to track projects and budget records
• Provided support for community workshops and client training Receptionist / Admin Support
Pro Smart Administrative Solutions – Compton, CA
May 2012 – Jan 2015
• Managed calendars, took meeting notes, and handled incoming/outgoing mail
• Supported HR and accounting teams with clerical duties
• Assisted with client onboarding, contracts, and general office support
• Maintained organized records for audits and compliance checks Office Clerk / Front Desk Support
Valley View Staffing Services – San Bernardino, CA Apr 2011 – Jul 2014
• Answered multi-line phone systems and directed calls appropriately
• Prepared orientation packets for new hires and managed filing systems
• Supported payroll team by organizing timesheets and client billings
• Greeted walk-in clients and helped with application paperwork Education
Leuzinger High School 2004-2008
Riverside College (Current)