Program Manager Project

Tammy Walston, Program Manager

Elizabeth City, **900, US, 704-***-****, ****************.**@*****.*** SUMMARY Results-driven GTM Program Manager with over 8 years of experience in leading Agile teams and managing complex projects across various industries. Proven track record in driving strategic initiatives and enhancing program management processes, evidenced by successful delivery of high-impact eCommerce projects at Sam’s Club. Strong expertise in leveraging Agile methodologies to facilitate data-driven decision-making and enhance cross- functional collaboration. Ready to contribute unique skills to optimize GTM strategies and support the company's objectives.

WORK EXPERIENCE

01/2020 – 03/2021 IT Project Manager / Agile Coach, Wells Fargo Remote, United States Led Agile teams to successfully deliver software and oversee data migration projects while embracing Agile methodologies and standards. Provided strategic guidance by evaluating process initiation, structuring work effectively, and optimizing value stream utilization. Supported B2B Root Cause and Deep Review analytics efforts for customer complaints by leveraging Agile metrics to drive continuous improvement.

03/2021 – Present IT Program Manager / Agile Coach - Product Strategy, Sam’s Club Remote Spearheaded MAP (Membership Access Platform) eCommerce pre- transaction projects, skillfully managing multiple products within a comprehensive portfolio.

Collaborated with data migration teams to ensure the seamless implementation of new data feeds and the removal of outdated data. Utilized Agile methodologies (Scrum, Kanban, SAFe) to enhance incremental planning and execution, ensuring alignment with strategic objectives.

Established and orchestrated quarterly PI planning sessions, driving product roadmap alignment and team commitment.

Promoted data-driven decision-making through empirical data analysis and optimization of program management processes.

Facilitated collaboration with cross-functional teams and third-party vendors to guarantee alignment with quarterly commitments. 06/2019 – 12/2019 IT Project Manager II / Sr. Scrum Master, Bank of America Remote Facilitated quarterly PI planning sessions and Scrum ceremonies, ensuring alignment with corporate change initiatives.

Managed programs and projects with significant business impact, overseeing both staff and budget responsibilities. Integrated end-to-end business processes into project planning and decision-making workflows.

06/2018 – 06/2019 IT Project Manager, Cola Bottling Company Charlotte, North Carolina Ensured on-time and within-budget delivery of projects by collaborating with internal and external stakeholders.

Monitored project performance and tracked development velocity, prioritizing issues based on user value and coordinating release planning. 10/2012 – 12/2017 Project Manager / Project Analysis, ATD-US Huntersville Managed complex technical systems and products, acting as a liaison between IT and product owners to promote effective collaboration. Facilitated internal and external communications, ensuring alignment of team efforts with organizational initiatives.

EDUCATION

2012 – 2014 Colorado Technical University

AAS-GS, Information Technology

Online

2014 – 2015 Colorado Technical University

B.S., Business Administration (Organizational Behavior) Online

SKILLS Program Management Stakeholder Management

Strategic Leadership Cross-Functional Collaboration Agile Expertise Change Management

Implementation

Enterprise Agile Coaching Tool Proficiency

Risk Mitigation Infrastructure Projects

Data Migration Salesforce

HRS Projects Customer Support Projects

Jira Confluence

MS Project DevOps

Scrum Kanban

SAFe GTM Operations

Communication Marketo

LeanData Outreach

Collaboration B2B SaaS

Strategic Mindset Technology Environment

SOPs

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