Human Resources Support Associate

Maria Jordan

Phone: 562-***-****

Email: **************@*****.***

Address: *** ***** ***, *** **, Evanston, IL

LinkedIn: LinkedIn Profile

Professional Summary

Working as pracice support associate with over 10 years of experience in both private office and medical group settings. Recently promoted to resourse team.

Education

Master’s Program in Human Resources

National Louis University, 2021

Bachelor’s Degree in Health Care Management

National Louis University, Graduated February 2020

Associate Degree in Art

Oakton Community College, 2014-2017

Professional Experience

PSA

Endeavor Health System, 2011 - Present. Experienced with both:the medical group and hospital side. Registraton and verification insurances, creating encounters. Making appointments for cardiology, neurology, urology, ob- gyne, uro- gyne, radiology, cardiac imaging, swallow studies, MRI arthroram, pediatric neurology, diabetes, nutrionist servise, othopedaic.

Chiropractic Assistant

Office of Dr. Gerstein, Northbrook, IL, 2009 - 2010

Handled administrative tasks such as appointment scheduling, billing, and patient communications.

Managed health insurance inquiries and co-payments, demonstrating a strong understanding of insurance processes.

Assisted medical staff with physical therapy and X-ray diagnostic procedures, enhancing patient care and office efficiency.

Server

Giordano’s Pizza, Chicago, IL, 2006 - 2010

Provided exceptional customer service by managing orders, payments, and customer interactions.

Demonstrated strong multitasking and problem-solving abilities in a fast-paced environment.

Coordinated with kitchen staff to ensure timely and accurate food service.

Skills

Communication: Excellent verbal and written communication skills; adept at developing training materials and policy documents.

Analytical Abilities: Strong problem-solving skills with experience in data analysis and policy interpretation.

Technical Proficiency: Proficient in MS Office Suite (Word, Excel, PowerPoint), HRIS systems, and adaptable to new software platforms.

References

Available upon request.

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