Quality Assurance Information Systems

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Lakshmi Swethadri

****************@*****.*** • 781-***-**** • 35 Swain Rd, Wilmington MA 01887

(No Sponsorship required- Status: GC/permanent Resident) Skills

Programming: Java, Python, SQL, HTML.

Core Competencies:

• UAT Leadership & Coordination

• Test Automation Framework Development

• Selenium WebDriver & Java Development

• Test Strategy & Planning

• CI/CD Integration (Jenkins, Git, Maven)

• TestNG, Junit.

• Cross-browser Testing

• API Testing (Rest Assured)

• Team Leadership & Mentoring

• Performance & Load Testing (JMeter)

• Defect Tracking & Reporting (JIRA)

• Agile & Scrum Methodologies

STLC: Extensive experience in requirements gathering, designing Test plans, designing test scenarios, reviews and handling software release process.

SDLC: Leading risk analysis, overseeing quality

assessments, and driving the implementation of

effective process improvement initiatives.

Tools: VS code, Selenium IDE, Selenium WebDriver,

Eclipse, Maven, Jira, Confluence, Test Link, Bugzilla. Education:

Graduate certification in Software

Engineering. Boston University

May 2021

BE, Electronics and Communication Visvesvaraya

Technological University Aug. 2010, Bangalore,India Links

Github: https://github.com/Lakshmi- Swethadri0201

LinkedIn: https://www.linkedin.com/in/lakshmi-

swethadri-5a6861165/

Certifications

Selenium WebDriver with Java (Udemy) – [2023]

Experience

Experienced QA leader with 12+ years in quality engineering, including 6+ years in managerial roles at leading tech companies like Dell, Staples, and Practo. Proven success in building high-performing QA teams, designing scalable test automation frameworks, and integrating robust quality processes into CI/CD pipelines. Passionate about continuous improvement, engineering best practices, and delivering high-quality, reliable software. Manager QA Engineering at Staples, Boston, MA, USA- June 2024-Present

• Managed and mentored a team of 7 QA engineers responsible for quality assurance of Staples' e-commerce and supply chain platforms.

• Led the development and maintenance of automated test frameworks using Java and Selenium WebDriver, significantly improving test efficiency and reliability.

• Collaborated with DevOps to integrate automated tests into CI/CD pipelines, enabling seamless and rapid deployments.

• Designed test strategies across UI, API, and integration layers to ensure full coverage and early detection.

• Increased test coverage by 45% across core modules through expanded automation and risk-based testing approaches.

• Deployed an AI chatbot that improved internal spec search accuracy and reduced documentation lookup time by 70%. Lead Software QA Engineer at Dell Technologies, Boston, MA, USA- Aug 2022-June 2024

• Led a cross-functional team of QA engineers, fostering a collaborative environment that emphasized continuous learning and quality excellence.

• Spearheaded the development and implementation of automated testing frameworks using Java and Selenium, enhancing testing efficiency and coverage.

• Collaborated closely with DevOps teams to integrate automated tests into CI/CD pipelines, streamlining the release process and ensuring consistent quality delivery.

• Established and monitored key quality metrics, providing actionable insights to stakeholders and driving data-informed decisions to improve product quality.

• Worked alongside product managers, developers, and other stakeholders to define quality standards and ensure alignment with business objectives.

QA Lead at Rabbet, Boston, MA, USA- Oct 4th 2021- May 2022

• Developed and maintained automated test scripts using Selenium WebDriver to perform functional, regression, and integration testing of web applications.

QA Lead, Practo Technolgies, Bangalore, India-May 2012-July 2018

• Led the QA function for Practo’s healthcare SaaS platform, managing a team of 10+ engineers across multiple agile squads.

• Designed and implemented scalable test automation frameworks using Java and Selenium WebDriver, enabling efficient and repeatable test execution for web and mobile platforms.

• Defined and executed comprehensive test plans covering functional, integration, regression, and performance testing.

• Collaborated with development, product, and DevOps teams to ensure high-quality releases through robust automation and shift-left testing practices.

• Mentored junior QA engineers on automation best practices, coding standards, and agile testing methodologies.

• Contributed to sprint planning, backlog grooming, and release readiness reviews, aligning QA activities with business goals and delivery timelines.

• Built a custom test automation suite using Java + Selenium, reducing manual regression effort by over 70% and improving release cycle times.

• Introduced continuous test integration into Jenkins, enabling faster feedback loops and higher deployment confidence.

• Recognized for building a strong QA culture and upskilling the team through workshops, code reviews, and peer learning sessions.

• Successfully led end-to-end QA for multiple high-impact product launches with minimal production issues.

Software Engineer, RevTech Solutions, Bangalore, India - Jan 2012-May 2012

• Automated repetitive tasks and executed regression testing for multiple product releases, ensuring faster turnaround and higher reliability.

• Assisted in writing and executing manual test cases for core product modules including user management, reporting, and order tracking.

• Supported early-stage UAT by gathering feedback from pilot users and logging defects for triage with the development team.

Software Engineer, TE Connectivity, Bangalore, India - Oct 2010-Jan 2012

• Designed and developed end-to-end automation scripts for functional and regression testing of web applications using Selenium WebDriver and Java.

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