Maintenance Technician Customer Service

VIVILYNN HUTTO

*** ****** ***, ***********, ** **148 321-***-**** ************@*****.***

Professional Summary

Resourceful and safety-conscious Maintenance Technician and Trades Specialist with a strong background in facility maintenance, welding, HVAC, and plumbing. Proven ability to perform inspections, repairs, and renovations with precision and professionalism. Adept at managing operations, providing exceptional service, and collaborating with cross-functional teams to ensure efficiency and safety. Brings leadership experience in supervisory and liaison roles, backed by strong technical knowledge and a dedication to quality work.

Core Skills

• Preventative Maintenance & Repair

• HVAC & Plumbing Systems

• Welding & Fabrication

• Facility Safety & Compliance

• Property Turnover & Renovation

• Operational Oversight & Supervision

• Diagnostic & Troubleshooting Skills

• Team Leadership & Client Relations

• Microsoft Office Adobe AI Software

• Scheduling & Reporting Tools

Professional Experience

Progress Residential – Jacksonville, FL

Maintenance Technician

Oct 2023 – Present

• Diagnose and resolve service requests promptly while delivering excellent customer service.

• Perform inspections, preventative maintenance, and renovations on residential properties.

• Prepare homes for occupancy, addressing repairs, cleaning, and minor improvements.

• Maintain compliance with OSHA, ADA, Fair Housing, and other regulations.

• Ensure safe working conditions and maintain a clean, organized workspace.

CROM – Gainesville, FL

Maintenance Technician

Aug 2021 – Oct 2023

• Conducted equipment maintenance and repairs following safety protocols.

• Maintained accurate logs and documentation for all service work.

• Used diagnostic tools to identify issues and repair malfunctioning systems.

• Complied with manufacturer and industry standards.

CT Mechanical – Gainesville, FL

Welder / Maintenance Helper

Jul 2019 – Aug 2021

• Read blueprints and executed welding operations with precision.

• Maintained HVAC systems: diagnosing, installing, cleaning, and repairing units.

• Supported plumbing team with pipe fitting, drainage installation, and repairs.

• Ensured safety and performance of mechanical systems across departments.

Department of Corrections – Raiford, FL

Corrections Officer

Nov 2017 – Jul 2019

• Monitored inmate behavior and ensured facility security protocols were enforced.

• Conducted searches and supervised visitation processes.

• Responded to emergencies and supported inmate rehabilitation programs.

New Image Dentistry – Melbourne, FL

Office Liaison

Mar 2015 – Oct 2017

• Acted as liaison between the clinic and community stakeholders.

• Compiled reports and improved internal communications.

• Resolved conflicts and supported external engagement efforts.

Education

Tulsa Welding School – Diploma (May 2019)

University of Phoenix – Bachelor’s Degree (Dec 2014)

Lindenhurst High School – General Education (Jun 1989)

Certifications & Projects

Volunteer Advocate, Palm Bay Police Department (2005)

Assisted domestic violence victims with court prep, legal understanding, and support.

Additional Leadership Roles

Operations Manager:

Directed department planning, staff supervision, and ensured regulatory compliance.

Area Supervisor (Security):

Oversaw site performance, personnel, and maintained client satisfaction.

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