Customer Service Representative
Resume:
Paige Prince
*******@*****.***
Contact
Camlachie, ON N0N 1E0
Education
Diploma of Visual
Creative Arts
SHERIDAN COLLEGE, Oakville, ON
September 2023 - April 2025
Certification
First Aid for Opioid Posioning
Emergencies, February 2023
Key Skills
Profile
Recent graduate with +4 years of customer service experience. Adept at handling diverse customer needs with a strong focus on delivering exceptional service and building positive relationships. Bringing excellent communication and problem-solving skills, developed through hands-on experience in fast-paced environments. Work Experience
Residence Service Representative, Sheridan College, Oakville, ON August 2024 - April 2025
• Managing front desk operations while ensuring a welcoming and professional environment.
• Assisting with administrative tasks, including processing maintence requests, updating resident records, organising mail, schedualing facility reservations, and processing transactions. Keyholder, Recess Play, Orangeville, ON
May 2025 - August 2025
• Planned and led various recreational activities, including sports, arts and crafts, and team-building exercises.
• Provided support to parents and children, addressing concerns, and facilitating conflict resolution when necessary. Resident Advisor, Campus Living Centres, Oakville, ON August 2023 - April 2024
• Planned and implemented programs independently and collaboratively to assist in fostering a sense of community and to raise awareness for relevant issues in residence.
• Bimonthly wellness checks on 50+ residents while providing guidance and support, addressing concerns, and facilitating conflict resolution when necessary.
Supervisor, Party City, Orangeville, ON
July 2021 - August 2023
• Worked closely with the management team in daily store operations, including: Opening and closing the store, inventory management, and seasonal changeovers. Stock control, including hole checks and bin capping. Provided a high standard of customer service and staff training, by supporting staff in daily operations.
• Achieving customer satisfaction by helping resolve any issues and or concerns regarding returns, upselling products, and guarantees. Microsoft Office Tools
Adobe Suite
Customer Service
Adaptablity
Smart Serve Ontario Licence
Standard First Aid Level C
CPR/AED
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