Scrum Master Change Management

Stephen Anatro

Certified Scrum Master Registered Product Owner

Cary, NC 201-***-**** *******@*****.*** LinkedIn:Stephen Anatro Professional Summary

Agile Champion who is passionate about process improvement and change management. Uniquely experienced professional with extensive history leading business and web analytics for enterprise-scale corporations. Exhibited entrepreneurship owning and operating a successful, independent small business, that expanded to 3 locations. Recognized for deep technical acumen, sales strategy development, opportunity identification, and customer retention excellence. Enables and empowers agile squads and teams to efficiently deliver desired features for products and apps. Areas of Expertise and Mastered Platforms

• Change Management: Agility Healthy Facilitator, Scrum Alliance CSM, Agile Principles

• Leadership: Cross-functional Lead, Agile Teams, Coach/Mentor, Remote Team Lead, Sales and Training Leadership

• Analytics: Data Analysis and Custom Reporting

• Organization & Project Management: JIRA, Confluence, Service Now

• Data-driven Reporting: Google Analytics, Adobe Analytics Professional Experience

FIDELITY INVESTMENTS, Durham, NC, hybrid, January 2023 – Present Scrum Master, Bookkeeping Margin and Risk, April 2024 - Present Currently implementing Fidelity's Scaled Agile program

• Mange 15 team scaling as Sub Initiative PM, managing all communications and events in an effort to better manage delivery.

• Optimizes team events and processes, boosting story completion by over 20% and increasing developer productivity by 2 hours per sprint.

• Improved release management by leveraging change management experience and identifying efficiency opportunities (introduced Early Mob and Pair Programming sessions and Implemented Scrum @ Scale techniques).

Scrum Master, Fidelity Broker Technology, January 2023 - April 2024

• Established a cross-functional US-based Baskets squad, transforming a small team into a fully-formed, highly-efficient 10-member squad.

• Configured Jira project, board, and workflow for team; coached team on workflow management.

• Collaborated with Tax and Irish squads in a scaled squad framework across multiple weekly events.

• Created Jira dashboards to connect work between projects.

• Managed release change management ticket process in Service Now.

• Strategized schedules for after-hour production support for the Baskets project in Service Now.

• Served as scrum master for a special project on UAT Usability and Stability. Stephen Anatro, cont’d -- Pg 2 of 2

REACHIRE - Fidelity RESUME Program, remote, May 2022 – January 2023 ReacHIRE is a contract firm that works with partners like Fidelity to create programs specific to workers returning to the workforce. After a planned hiatus following the closing of my 13-year small business, I was accepted to this re-entry program for professionals.

Scrum Master, Sept 2022 -Jan 2023

• Facilitated events for an iOS mobile development squad across global time zones.

• Collaborated with up to 7 squads in a scaled framework during weekly events.

• Coached team members on Jira functionality.

Business Analyst, May 2022- Sept 2022

Supported Fidelity Bloom app during its iOS launch

• Quickly mastered analytic tools and dashboards to manage trends and escalate production issues.

• Designed and launched a new intake process for bugs, enhancements, and user feedback.

• Managed interconnected project backlogs across multiple squads to streamline new intake items. CAREER HIATUS, Bereavement assistance for spouse/ stay-at-home parent during relocation and Covid, 2020- 2022 CLUB BARKS, Hoboken, Jersey City, Woodland Park, NJ, 2005 – 2020 Owner and Head of Sales and Operations

Full-service dog daycare, boarding, and grooming company with 3 locations across New Jersey and 65 employees serving 8K clients. Launched and led all aspects of the business including sales and growth strategy, employee training and oversight, financial planning and business analytics, and software implementation and maintenance. REUTERS, NYC, 2005 – 2006

Manager, Online Analytics

International provider of news and financial market data.

• Built and managed complex reports and dashboards for senior leaders across the organization.

• Implemented analytics tool, Web Trends On-Demand, across all Reuters online properties Earlier Career Experience

VITAMIN SHOPPE, NYC, Senior Financial Planning Analyst, 2004 – 2005 COLUMBIA HOUSE, NYC, Manager, Online Business Analytics, 2001 – 2004 Certifications and Education

AGILITYHEALTH Agility Health Facilitator

SCRUM ALLIANCE Scrum Master Certified

SCRUM Inc Registered Product Owner, Scrum @ Scale Scrum Master and Product Owner University of Pennsylvania, Philadelphia, PA; Bachelor of Science in Engineering, Business & Information Systems

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