Security Officer Customer Service
Resume:
REGINALD
FAULTRY
Houston, TX 77041,
********.*******@*****.***
PROFESSIONAL SUMMARY
Dynamic security professional with extensive experience at Westex Security Services Inc., excelling in surveillance and report writing. Proven ability to lead teams, enhance safety protocols, and respond effectively to emergencies. Strong communication skills and a commitment to compliance ensure a secure environment for personnel and visitors alike. SKILLS
• Cybersecurity • CPR • Cash register
• Restaurant experience • Surveillance • Security
• Computer skills • Writing skills • Restaurant Management
• Customer service • Driving • Supervising experience
• Communication skills • Hospitality • CCTV
• Food service • Report writing
EXPERIENCE
Security Officer May 2025 - Current
Smith Security Houston, TX
• Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
• Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
• Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs Security Officer November 2021 - Current
Private Security Houston, TX
• I have been doing contract armed security work for a small individually owned company for the last five years Security Supervisor September 2010 - November 2021 Westex Security Services Inc. Houston, TX
• Supervised security officers at special events, including .
• Communicated with other departments and coordinated responses to suspicious activities.
• Wrote reports detailing events and people involved.
• Trained officers in skills to improve outcomes of calls and routine patrols. Patrol Supervisor September 2010 - November 2021
Westex Security Services, Inc. Houston, TX
Patrol supervisors ensure that all duties are performed uniformly and in line with established regulations, and it promotes exceptional appearance and behavior.
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Security Specialist September 2010 - November 2021 Westex Security Services Inc. Houston, TX
• Adhered to compliance standards.
• Investigated alarms and disturbances to maintain safety.
• Monitored multiple security cameras and fire, building and alarm systems.
• Responded to emergency situations quickly to minimize risk and injury. Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
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• Enforced security regulations and escorted non-compliant individuals to private areas for processing.
• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Documented all security-related situations and submitted in-depth reports to. Supervisor March 2016 - January 2020
Marevelow's Deli & Grill Houston, TX
• Scheduling restaurant staff and delegating tasks.
• Hiring, training, and managing restaurant staff
• Ordering food, alcohol, and cleaning supplies.
• Supervising the preparation, display, and delivery of food and drinks.
• Ensuring prompt and friendly customer service.
EDUCATION
High School Diploma May 1984
Sterling High School
CERTIFICATIONS
• CPR Certification, Indefinite
• Driver's License, 03/01/22, 03/01/30
• Armed Security License, 10/01/25, 01/01/27
• Guard Card, 05/01/25, 10/01/26
LANGUAGE
Fluent
English
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