Case Management Clinical Laboratory
Resume:
Tiffany Pate
*********@*****.***
Atlanta, GA, 30312
CAREER PROFILE
Dedicated professional with a proven history in healthcare administration, social service, and case management with a goal to contribute to the growth and success of the organization. Background working in a clinical laboratory, pharmaceutical environment and within government agencies. Capabilities of flourishing in a remote environment and office setting. Analytical thinker who gathers and evaluates data and studies market trends to make informed decisions that benefit the company in both the short and long term. Always seeking ways to help others, problem solve and communicate. Technologically skilled and a solid team player.
CAREER EXPERIENCE
Georgia Vocational Rehabilitation Agency with Social Security Administration, Stone Mountain, GA
Adjudicator II, Remote - 01.2022-Current
Review and evaluate data on documents such as claim applications, birth or death certificates or physician/employer records.
Identifying the underlying Social Security Administration principles, reasons or facts of medical information by breaking down information or data into separate parts.
Gathered information for each case to collect supporting evidence for a decision to be made on the case with medical providers.
Prepare and release correspondence for use by other federal, state, and local agencies.
Communication with the medical facilities and departments regarding the claim documentations.
Provide updates to supervisors and subordinates by telephone, in written form, email or in person.
Request examinations, to evaluate the disability allegations.
Recommend the acceptance or rejection of claims or compromise settlements according to laws, regulations, policies and precedent decisions.
Utilize various electronic data processing systems to input data for processing claims and generating automated correspondence.
Explain to claimants how they can appeal a ruling that goes against them. TDB Communications
Unemployment Claims Analyst, Remote - 07.2021-01.2022
Analyze case information by reviewing data in database systems while providing a rapport with clients and state agencies.
Communication with the state agencies and departments regarding the claim documentations.
Customer Service Specialist - (Centers of Disease Control), Remote, 03 2021-07.2021
Utilize databases and written materials to look up and provide information pertaining to Covid-19 Public Health topics
Report problems that occur and assist with the resolution.
Meet quality assurance (QA) and other key performance metrics using CRM. Quest Diagnostic Laboratory, Tucker, GA
Forensic Service Representative/ Laboratory Support Specialist (Contract) 09.2020- 03.2021
Received, unpacked, processed and recorded samples for laboratory testing.
Record client data in the system.
Communication with site agencies and clients.
Responsible for Lab. Inventories.
Boehringer Ingelheim Pharmaceutical, Duluth, GA
Information Specialist (Contract)01.2020 TO 03.2020
Communication with internal and external parties.
Record bills and invoices.
Expertise on BIVI products maintaining current technical and clinical knowledge. Westend Animal Wellness Center, Atlanta, GA - 02.2019 TO 11.2019 Veterinary Technician Manager
Manage the day-to-day operational activities of the Wellness center.
Lead the team of 6 veterinary assistants.
Ensured regulatory compliance by maintaining proper documentation. Banfield Hospital, Tallahassee, FL - 12.2016 TO 02.2019 Receptionist / Veterinary Assistant
Manage the day-to-day operational activities including scheduling and booking appointments.
Monitoring, routine diagnostic tests, and sample labeling. Generate client’s invoices.
Buck Lake Animal Hospital, Tallahassee, FL - 05.2015 TO 08.2015 Receptionist
Manage the day-to-day operational activities including scheduling and booking appointment, filling prescriptions.
Communication with clients.
Generate client’s invoices and concerned documentations. EDUCATION AND CERTIFICATION
B.S IN SOCIAL SCIENCE-Major in Sociology
Florida State University, Tallahassee, FL Dean’s List Class of 2017
A.S. IN SOCIOLOGY
Valencia College, Orlando, FL, Academic Honor Roll Class of 2014
CPR CERTIFIED - AMERICAN HEART ASSOCIATION
CERTIFIED TOBACCO TREATMENT SPECIALIST
VOLUNTEERISM
1. Conscious Contact Alcoholics Anonymous, Tallahassee, FL - 2015 Supported people suffering from addictions with compassionate care and communication. Monitored client response to treatment.
2. Consulate Healthcare of Tallahassee, Tallahassee, FL - 2014 Communicate visitors and directed them to the appropriate department, provided contact information, and took messages. Ensured compliance with all company procedures and regulations.
3. Finance Manager Assistant at Jim Browne Tampa Chrysler Jeep performing administrative activities
4. School Teacher at Palmer Monroe Teen Center assisting struggling teens TECHNICAL SKILLS
Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, LexisNexis, ERP/SAP Software
Contact this candidate