Customer Service Administrative Assistant
Resume:
Dehome O. Willis
Eastwood Estate
Incense Corner
Nassau, Bahamas
**********@*****.***
Career Objective
Dynamic and results-oriented professional with over six years of experience in customer service and sales, complemented by two years of administrative assistance. Seeking to leverage my expertise in a role that utilizes my skills and abilities. Committed to delivering exceptional service and contributing to team success while continuously enhancing my skills in a growth-oriented environment.
Professional Summary
- Proficient in computer skills, including Microsoft Office and Adobe software’s
- Strong communication and listening skills to provide exceptional customer service
- Ability to build relationships with clients and team members
- Excellent time management
Work Experience
SynArc Studios Limited, Nassau, Bahamas
Semi-skilled Carpenter/Journeyman; (October 2022 to present)
- Assisted in construction of residential and commercial buildings
- Completed drywall installation, roofing, and steel matting
DM Planning Associates Limited, Kingston, Jamaica
Administrative Assistant; (2021-2022)
- Printed architectural drawings
- Created Company 3D logo animation
- Recorded meeting minutes
- Took inventory
- Messenger/delivery services
Alorica, Kingston, Jamaica
Sales Specialist/Sales Representative; (2018-2021)
- Booked luxury rooms for clients
- Provided guidance and support to clients with effective communication skills
- Received high ratings for exceeding weekly sales goals
- Made quick decisions to drive weekly sales
Electrical Apprenticeship; Runaway Bay, St. Ann’s Jamaica
(July 2018-September 2018)
- Trained under a licensed electrician and assisted with electrical installations
- Operated handheld power tools and equipment
Tax Administration Jamaica, Buff Bay, Portland, Jamaica
Customer Service Representative & Administrative Assistant; (February 2016-February 2018)
- Assisted customers with bill payments and licensing services
- Provided basic maintenance for computer systems and filed
Education
- Office Administration Level 2 Certificate, HEART TRUST NSTA (2016)
- Administrative Assistance Level 3 Certificate, HEART TRUST NSTA (2017)
- 5 Caribbean Examination Council Secondary Education Certificate (CXC)
- High School Diploma, Port Antonio High School
Software Application
- Microsoft Office: Word, Excel, PowerPoint
- Adobe: Photoshop, Illustrator, After Effects, Premier
Co-Curricular Activities
- Musician & Music Tutor
- Music Director
- Music Producer
- Graphic Design
Contact this candidate