Quality Control Customer Service

** ******* **, ********, ***, ***** *

***************@*****.*** * 860-***-****

ARAYANNA GODWIN

Pca

PROFESSIONAL SUMMARY

PCA with a robust track record in delivering personalized care and enhancing client well-being through meticulous

documentation and effective coordination with healthcare teams. Demonstrates strong problem-solving and time management

skills, ensuring the highest standards of client safety and comfort. Eager to leverage experience in a dynamic environment,

continually aiming to improve quality of life outcomes with innovative care strategies.

EMPLOYMENT HISTORY

PACKAGE HANDLING Apr 2022 - Oct 2022

Amazon

4 Managed package flow, boosting efficiency by 12%, enhancing team coordination and reducing errors.

+ Executed precise package sorting protocols while maintaining strict quality control standards, ensuring accurate delivery

routing and minimal handling errors

# Streamlined package processing workflow to enhance throughput efficiency, contributing to improved delivery times and

customer satisfaction

CREW MEMBER Dec 2022 - Jun 2023

Dunkin

+ Delivered exceptional customer service during peak hours while maintaining quality standards and order accuracy, enhancing

customer satisfaction and repeat visits

4 Maintained precise inventory tracking and storage protocols, ensuring optimal product freshness and reducing waste in daily

operations

+ Coordinated with team members during shift transitions to ensure seamless service delivery and consistent product

preparation standards

PCA Aug 2023 - Jun 2024

Temp agency

# Provided comprehensive personal care assistance to diverse clients, ensuring dignity and comfort while maintaining detailed

care documentation for continuity

4 Monitored vital signs and health indicators, promptly reporting changes to healthcare teams to maintain client wellbeing and

safety protocols

¢ Coordinated with healthcare professionals and family members to implement personalized care plans, enhancing quality of

life outcomes

SKILLS

Problem solving, Time management, Team leadership, Customer engagement, Stress management.

EDUCATION

DIPLOMA Sep 2020 - Jun 2021

Manchester high school

High school diploma

Contact this candidate