Data Entry Clerk
Resume:
Jessika Valdez
Newark, NJ ***** relocating to
Wilkes-Barre, PA 18702
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Scribe
Pediatric Kare-Newark, NJ
April 2025 to Present
• Accurately documented patient medical histories, symptoms, and treatments in electronic health records (EHR) system
• Assisted healthcare providers with real-time charting during patient encounters to ensure accurate and timely documentation
• Maintained strict confidentiality of patient information in compliance with HIPAA regulations
• Managed administrative tasks such as scheduling appointments, coordinating referrals, and processing medical records requests
• Collaborated with physicians to create comprehensive treatment plans based on patient history and symptoms
• Reviewed and verified accuracy of medical charts for completeness and adherence to coding guidelines
• Prepared patients for examinations by taking vital signs, recording chief complaints, and updating medication lists
• Communicated effectively with patients to gather relevant medical information prior to their appointments
• Coordinated communication between healthcare team members including nurses, specialists, and pharmacists
• Performed data entry tasks accurately and efficiently while maintaining a high level of attention to detail
• Assisted in the coordination of diagnostic tests such as laboratory workups or imaging studies as ordered by physicians
• Ensured proper organization of medical documents within the EHR system for easy retrieval when needed
• Responded promptly to urgent requests from healthcare providers ensuring immediate access to critical patient information
• Provided support during procedures by documenting details accurately in real-time for future reference purposes
• Participated actively in training programs aimed at improving scribing skills and knowledge of medical terminology
• Maintained up-to-date knowledge of industry standards related to EHR systems usage
• Supported quality improvement initiatives by conducting audits on completed charts for accuracy
• Facilitated effective communication between patients/families and healthcare providers during consultations or follow-up visits
• Aided physicians in managing their workload more efficiently through proactive task prioritization
• Demonstrated strong organizational skills by managing multiple tasks simultaneously without compromising accuracy or quality
• Assisted in the coordination of patient care by scheduling appointments with specialists and arranging necessary referrals
• Maintained a professional demeanor while interacting with patients, families, and healthcare team members
• Demonstrated proficiency in using medical terminology to accurately document patient encounters CSR II
Mary Kraft Staffing-New York, NY
August 2024 to February 2025
• Provided exceptional customer service by promptly and effectively addressing customer inquiries, concerns, and complaints
• Maintained a high level of professionalism and empathy while interacting with customers to ensure a positive experience
• Resolved 97% of customer issues on the first contact, exceeding departmental targets
• Participated in regular team meetings to share insights, discuss challenges, and collaborate on strategies for improving customer support operations
• Proactively followed up with customers after issue resolution to ensure their satisfaction was maintained over time
Senior Office Administrator
Advanced Professional P.H.C
2022 to December 2023
• Overseeing clerical tasks, such as sorting and sending mail.
• Keeping an inventory of office supplies and ordering new materials as needed.
• Maintaining files.
• Welcoming visitors to your office.
• Answering phone calls.
• Taking and delivering messages.
• Directing Human Resource Department Tasks.
• Data Entry.
• Scheduling meetings, appointments and activities DSP 2 (Direct Support Professional)/HHA
Faith Healthcare Center
2018 to December 2023
Direct Support Professionals work directly with individuals who have intellectual or developmental disabilities. Day-to-day they assist individuals with various daily living activities like bathing, eating, administering medications, hygiene, and grooming.
• Documenting services provided
• Attend required training and staff meetings
• Promote community engagement and client rights
• Delivering individualized support for each patient
• Medication administration
• Mental health support
• Providing assistance with resident developmental goals
• Safety and security procedures
• Teaching life skills
Certified Clinical Medical Assistant (CCMA)
Englewood Health
February 2021 to November 2022
• Record vital signs
• Assist during medical examinations
• Performing basic laboratory tests
• Scheduling appointments
• Administering Medications
• Maintaining patient records
• Answering calls
• Enhancing the patient experience
• Obtaining patient health histories
• Phlebotomy
• Removing sutures
• Welcoming patients
• Checking patients in and out
• Collecting laboratory specimens
• Sterilize medical instruments
• Taking medical histories
• Authorize prescription refills
• Nutrition and special diets
• Obtain blood samples
• Patient encounter
• Updating patient medical records
• Wound care
• Arrange hospital admissions and laboratory services
• Assist doctors with diagnoses
• Assist with procedures
Regional Manager
Podiatry Center of New Jersey
2019 to 2022
• Order and stock office supplies
• Manage office budget
• Overseeing general office operation
• Reaching financial objectives.
• Assigning workloads.
• Adhering to company policies and local, state and federal laws.
• Training team members.
• Addressing performance issues that affect profits in order of priority.
• Coaching other managers.
• Resolving patient concerns using excellent customer service skills. Education
Associate's degree in Educational Psychology
PCCC
2013 to 2014
High school diploma
Clifton High School
2009 to 2013
Skills
• Crisis Intervention
• Typing
• ATS
• EMR Systems
• VPN
• Google Suite
• Computer skills
• Leadership
• Fair Housing regulations
• Team development
• Analysis skills
• Medical Records
• Special Education
• Human resources
• Spanish
• Phone etiquette
• Vital signs
• Sales management
• Research
• ADP
• Accounts receivable
• Administrative experience
• Cash register
• Microsoft Project
• Microsoft Access
• Management
• Medication Administration
• Law office
• Microsoft Office
• English
• Patient Care
• Underwriting
• Pharmacy technician experience
• Individual / group counseling
• Case Management
• Remote access software
• Hospital Experience
• Tax experience
• Medical Office Experience
• Documentation review
• Schedule management
• Basic math
• Microsoft Publisher
• Laboratory experience
• Payroll management
• Laboratory Experience
• Project management
• CPR
• Medical law
• Customer retention
• Account analysis
• Medical records
• Construction law
• Microsoft Excel
• CRM software
• Data collection
• Loan origination
• Medical sales
• Cost accounting
• Windows
• Accounting
• Microsoft Powerpoint
• ICD-9
• Caregiving
• Data entry
• Retail sales
• Medical Scheduling
• Home Care
• Vital Signs
• Medical collection
• Organizational skills
• Curriculum Development
• Microsoft Outlook
• Project management software
• Office experience
• Calendar management
• Microsoft Word
• Customer relationship management
• Pharmacy software
• Triage
• Email marketing
• Venipuncture
• Medical Coding
• Medical coding
• Marketing
• Environmental ethics
• Sales support
• QuickBooks
• Mortgage servicing
• Epic
• Program design
• Customer service
• Clerical experience
• Back-end development
• Intake
• Medical terminology
• Team management
• Social work
• Assisted living
• Front desk
• Accounting software
• Tutoring
• Supervising Experience
• Construction
• Home & community care
• Workers' compensation law
• Accounts payable
• Employee relations
• Training & development
• Curriculum development
• Relationship management
• ICD-10
• Hospitality
• EMR systems
• Test automation
• Telemarketing
• SharePoint
• Customer support
• Medical billing
• Project planning
• Paychex
• Pediatrics
• Payroll
• Office Management
• Loan processing
• Developmental Disabilities Experience
• Conflict management
• Corporate finance
• Experience Administering Injections
• Communication skills
• Lead generation
• Cash management
• TeamViewer
• Cash handling
• Digital marketing
• Customer acquisition
• Search engines
• Clinical pharmacy experience
• EHR systems
• Office management
• Project scheduling
• Social Work
• Teaching
• Sales
• Clerical Experience
• Negotiation
• Workforce development
• Hospital experience
• Bilingual
• Supervising experience
• Personal injury law
• Recruiting
• Phlebotomy
• Account management
Certifications and Licenses
Certified Medical Assistant
2017 to Present
Driver's License
Driver's License
2023 to 2027
First Aid Certification
March 2021 to April 2024
AED Certification
2023 to 2024
CPR Certification
2023 to 2024
BLS Certification
2023 to 2024
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