Data Management Project

Shannon Alexander-Phifer

***************@*****.*** 501-***-****

https://www.linkedin.com/in/shannon-alexander-phifer-dba-89ba423/ SUMMARY

Experienced professional with over 25 years of experience in Executive Management, Human Resource Management, Project Management, Information Technology, Business Operations, Finance and Accounting, and Consulting. I have proven expertise in leading data management implementations and process improvements, with extensive experience in SAP, Workday, SuccessFactors, and a plethora of other software. workforce reduction, system improvements, and conflict management, strong business acumen and deep understanding of employment laws. My professional portfolio demonstrates the ability to manage complex projects, optimize operational efficiency, and drive strategic initiatives in diverse organizational settings. Collaborative team player, leader, and director with exceptional verbal and written communication skills. Excellent communicator, leader, manager, and dedicated team member. Experienced grants writer and Grants Management Director.

WORK EXPERIENCE

G&SP Consultants, LLC

Managing Director (Self-Employment) Mar 2013 - Present

• Deliver consulting, coaching, and training services focused on financial and operational development for startup enterprises.

• Design and develop websites for diverse industries, including trucking, retail, non-profit, and residential management sectors.

• Prepare, review, and audit financial statements to ensure accuracy and compliance for non-profit organizations and individual clients.

• Lead implementation of SAP S4Hana and Workday systems, covering modules such as PA, PO, HCM, MM, Recruiting, Onboarding, and Compensation Management.

• Developed and led leadership, coaching, soft skills, and personal development training for C-level executives and frontline associates .

• Manage resources and tasks for Workday and SAP projects, specializing in system implementations, migrations, and conversions to improve cost efficiency and risk management.

• Provide tax services and solutions to individuals and small businesses. Outlier AI – Remote November – Present

Freelance AI Contributor

• Create, refine, and evaluate AI-generated text outputs across a wide range of content types, including educational materials, search queries, product descriptions, and creative writing

• Conduct detailed assessments of linguistic fluency, factual accuracy, and tone alignment to improve large language model performance

• Collaborate asynchronously with a global team to meet project requirements, maintain consistency, and deliver high-quality contributions under tight deadlines

• Apply domain knowledge, critical thinking, and editorial judgment to help shape data used for training and fine-tuning generative AI systems

• Maintain confidentiality and adhere to quality standards while handling diverse prompts and writing styles Deloitte through ETEAM

Data Management Project Lead for Success Factors and ServiceNow Implementation Lead

May 2023 - Aug 2024

• Led the creation of a Data Management shared services model and developed processes for future state transactions managed in ServiceNow and Success Factors HCM.

• Oversaw project management activities, including data corrections, deletions, and retroactive changes, and managed tasks, risks, issues, actions, and dependencies using Talent Transformation tracking tools.

• Ensured regulatory compliance and data integrity through Master Data Governance (MDG) and conducted gap analysis to assess security levels for internal users.

• Prepared and delivered on-camera training for the Data Management team and collaborated on creating SOPs and templates for HR data audits and mass data changes. Brinks through Superior Hire

Workday HRIS Implementation Consultant Oct 2019 - Oct 2019

• Developed and maintained monthly business scorecards and dashboards featuring key HR metrics to facilitate data-driven decision-making for senior leadership.

• Acted as the primary liaison between the CHRO, US HR team, and senior leadership to ensure the compilation and dissemination of advanced data analytics and HR reports aligned with organizational objectives.

• Led the design and management of HR dashboard reporting systems by integrating payroll, onboarding, compensation, recruiting, and market trend data to enhance strategic insights and operational efficiency. Alight through Omnipoint

SuccessFactors Employee Central Payroll Consultant/Project Manager Aug 2018 - Nov 2018

• Executed S/4 Hana payroll deliverables, served as a subject matter expert, and coordinated testing activities to ensure seamless operations.

• Identified and implemented process improvements, developed complex reports, and validated P2P approvals to maintain compliance and update Standard Operating Procedures. Tronc through Robert Half

Workday Payroll Implementation Project Manager Jul 2018 - Aug 2018

• Analyzed and converted payroll data for a new acquisition, ensuring seamless integration and alignment with existing systems.

• Developed and executed Workday system test plans, focusing on integration and data conversion to ensure project success.

• Collaborated with cross-functional leadership to maintain project scope and schedule and created training materials for Kronos managers and associates.

Veolia through Robert Half

Success Factors HCM HRIS Project Administrator Nov 2017 - Jan 2018

• Managed the HCM HR conversion project, transitioning systems from ADP Vantage to ECP and Success Factors Employee Central, and from ADP Workforce to Workday, ensuring seamless integration.

• Developed and delivered comprehensive reports in Success Factors using ORD, Advanced Reporting, and Detailed Reporting, including procurement financial reports for C-level leadership.

• Served as the Subject Matter Expert for Success Factors, SAP ECC, MS Dynamics, UltiPro, ADP Workforce, Workday, and reporting tools, facilitating communication with internal and offshore associates. AIC/Cargill

Senior Business Consultant - SAP Finance and SuccessFactors Mar 2017 - May 2017

• Implemented SAP Finance solutions to optimize financial, cash management, and accounting processes, ensuring alignment with business requirements and compliance.

• Led problem-solving initiatives to address solution gaps and complex implementation issues, contributing to successful "go-live" and post-implementation support, including training and troubleshooting.

• Enabled integration of SAP SuccessFactors and Dell Boomi platforms to streamline data management and payroll processes, managing functional designs and project staffing. Adecco Group

Project Manager HRIS Administrator/ SAP Success Factors Consultant/ People Soft Consultant/ServiceNow Consultant/ Workday Consultant Jul 2015 - Mar 2017

• Managed the full life cycle of HRIS projects, including transitions to SAP and Workday, and implemented SuccessFactors for Performance and Goal Management and Employee Central.

• Conducted financial oversight and analysis, ensuring data integrity across Workday, UltiPro, Kronos, Lawson, ServiceNow, and SAP projects through comprehensive project cost billing, financial data tracking, and gross margin analysis.

• Collaborated with cross-functional teams to compile and streamline global requirements, executing analysis, planning, blueprinting, implementation, and testing phases, while administering system security and conducting HRIS audits.

• Developed Learning and Management curriculum for leadership and frontline associates training. EDUCATION

Purdue Global University School of Law, EJD

Business Law

Purdue Global University MPA, Public Administration Purdue Global University

MS, Information Technology with Project Management Walden University

Master of Information Systems Graduate Certification, Information Systems Capella University

Doctor of Business Administration, Human Resource Management Purdue Global University

Master of Business Administration, Accounting

Purdue Global University

Bachelor of Applied Science, Accounting

Pulaski Technical College

Associates of Applied Science, Business & Accounting Davenport, IA

Present

Davenport, IA

Oct 2023

Davenport, IA

Mar 2021

Minneapolis, MN

Aug 2017

Minneapolis, MN

2016

Davenport, IA

2010

Davenport, IA

Jan 2008

North Little Rock, AR

2003

SKILLS

Sap • S/4 Hana • Success Factors • Workday • Report Writer • Workday Studio • Microsoft Office (Word, Excel, Access, PowerPoint, Project, SmartSheets, Publisher, OneNote) • Visio • Peachtree • QuickBooks • JD Edwards • Oracle • Sap Ecc • HCM • Ewm • Bi • Ad Hoc Reporting • UltiPro• UKG• ADP GV and Vantage • CRM • PeopleSoft • Adobe • SQL • Kronos • Epay • LMS • Blackboard • Coursera • Adobe Captivate • Lawson Business Intelligence • Cognos BI

• Cognos Reporting • Comactivity • Heartland Payment Systems • Taleo Enterprise • Ariba • Procure to Pay • SharePoint • SDLC • Web Design • Microsoft Dynamics • Construction Accounting • Grants Management • Agile and Waterfall Methodologies • Alm • Service Now • Problem Solving • Communication Skills • Interpersonal Skills

• Organizational Skills • Emotional Intelligence • Training Delivery • Confidentiality • Coaching

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