Customer Service Forklift Operator
Resume:
Dion E. Whittenburg
Bear Delaware 19701
******************@*****.***
Skills & Abilities
Supervisor, Medical Billing, Stand Up/forklift Operator, Collections, Customer Service, Strong Analytical Skills, Excellent Written and Communication Skills
Experience
Meat Clerk, ACME Markets, Fox Run, DE 2021-present
Responsible for performing opening and closing procedures
Ensure product control and food safety adherence
Serviced in-store customers
Provided excellent customer service
Assumed manager duties in dept. manager’s absence
Supervisor, Giddens Commercial Cleaning, Philadelphia PA 2016-2020
Supervised staff of five or more cleaners
Responsible for property oversight and adherence to protocols
Maintained inventory levels and equipment
Performed light construction duties
Fire Grill Cook Supervisor, Fresh Grocer Cafe, Philadelphia PA 2016 – 2017
Prepped and prepared food for 25 seat cafe.
Supervised and trained new cooks
Managed kitchen inventories and food ordering
Maintained cleanliness of facility and monitored food quality
Managed selling floor food displays
Security, Hilton Gardens, Fort Washington, PA 2014- 2016
Insured safe environment for patrons and hotel staff
Responsible for interior and exterior surveillance of premises
Performed routine safety checks of premises
Medical Billing Specialist, CENTRIX STAFFING, Rio Rancho, NM 2009 – 2014
Responsible for claims processing and payment posting
Utilized ICD-9 and ICD 10 coding for billing
Prepared recommendations to the billing supervisor
Prepared information for submission to collections
Performed daily backups on computer systems
Forklift Operator, Randstad Staffing, Marietta, GA 2007- 2009
Responsible for loading and unloading products from trailer
Operated forklift, Skid Steer and other material handling equipment
Responsible for storage placement of warehouse products
Transported products to and from the warehouse and the distribution centers
Maintained an orderly work space
Responsible for maintenance of equipment including: recharging, cleaning, oiling, refueling and maintaining equipment logs
Warehouse Forklift Operator, Gunold Embroidery, Kennesaw GA 2004-2007
Operated Order Picker and Forklift
Assembled product shipment orders
Loaded and unloaded shipments
Responsible for maintaining clean orderly warehouse
Group Billing Specialist, Blue Cross Blue Shield, Philadelphia, PA 2002-2004
Level 4 Specialist
Processed claims utilizing ICD9 coding
Coordinated claims processing
Handled consumer billing questions
Reviewed claims for payment
Managed collections on unpaid accounts
Maintained accounts receivable reports
Education
Antonelli Institute Philadelphia PA
Visual Communications AA Degree 2001
Computer Learning Center Philadelphia PA
Support Technology Certification 1998
United States Army
Carpentry/Masonry/ Explosive Training 1994-1996
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