Technical Support .Net Developer

Christian Bobila

Doňa Carmen Subd. Brgy. Opias, Tayabas City, Quezon • 095******** •

*************@*****.***

PROFESSIONAL SUMMARY:

“A skilled and adaptable professional dedicated to delivering meaningful results. Always eager to learn new tools and apply creativity in crafting intuitive user experiences. Proficient in utilizing cutting-edge solutions and methodologies to optimize processes and enhance user satisfaction.”

WORK EXPERIENCE:

DBPSC Home Development Mutual Fund • Mandaluyong City Manila • 01/2024 - Present

Pag Ibig Fund as ITSA - .Net Developer

ITSA Developer • Full-time

Duties and Resposibilities:

• Design, develop and maintain web application and Web services using .Net Framework

• Team collaboration to integrate template and participate in developed lifecycle include requirements, design-Web UI, development-functional testing up to deployment.

• Follow coding standards to have a clean and effective code

• Modifies code to fix error or debugging to troubleshoot the error

• Provide technical support to internal teams and end user as needed

• Collaborate with the managers and team member for the project dealines. Techologies: Visual Studio Telerik ASP.NET Ingres DB vb.net, C, SQL, REST, CSS, JAVASCRIPT, JQuery

Radenta Technologies Inc • 01/2022 - 10/2023

IT System Engineer Web Developer

Duties and Resposibilities:

• Provide support to client remote or onsite

• Do monthly & quarterly data gathering (sosreport) to customer, this is a monthly Health Check monitoring perform in Linux machine.

• Provide technical support (Nagios System,Oracle,Linux) and also system documentation.

• Respond to email/chat support inquiries and escalate ticket issues to jira ticketing system

• Providing computer system/application support configuration

• Resolving ticket issues in Linux base, check logs occurs and errors

• Provide preventive maintenance to client

• Project : System DEPED Pro – Develop, Modify, Functional Testing

• Create test environment from local then we try on premise installation to ODA and create VM & perform testing installation and modification. Publish to Azure Cloud and test. Create GIT hub repository for centralized modification.

• Developed a Web User Interface and executed Functional Testing Techologies: Virtual machine - RHEL, Centos, SUSE, Linux, Microsoft Azure, SQL, Windows Server 2019 Administrator

ActionLabs IT Services Phils Corp • 03/2019 - 08/2021 Technical Support Engineer - Homebased

• Provide technical assistance to JFC ALS-Luzon (Quezon nationwide)

• Respond to email/group chat inquiries concerning ticket support/Providing customer service support through email, call. Provide documentation

• Coordinate with the dispatch, helpdesk about the escalation problem/issues of the computer or Any other IT related concern

• Providing System/Application support configuration set up & testing

• Installation of software and hardware device for project implementation.

• Resolving of the POS/pos printer issues that is ticketed include cleaning, re-assemble & POS print testing

• Sending of report, inventory, preventive maintenance, and remote assistance Connection from database server

• Maintaining server of JFC connectivity from POS to BOS PC

• Support any related computer concern

• Manage delivery of the device then check proper product details for installation. Isolate and diagnose computer devices and store machine if issues arise

• Additional Responsibilities : Installation on client PC Installation of Device Hardware/Software Inventory, Preventive maintenance

• Lenovo & HP Specialist-IT Engineer - Computer system update - System configuration of Laptop/Desktop Replaced maintenance of hardware PC or Laptop HP hardware maintenance and software configuration Also HP printer Equitable Computer Services, Inc. • 09/2017 - 06/2018 Technical Support Engineer

• Provide technical assistance to Myhealth Clinic (Alabang and Robinson manila)

• Responds to telephone inquiries concerning support, system status, network connectivity and applications through hardware or software.

• Coordinate with the PLDT to escalate if Internet connection is loss of the clinic, leased line and other circuit switching issues.

• System Installation, configuration, troubleshooting network problem, monitoring access Active Directory, DHCP, Firewall cisco ASA, Fortigate, remote support via email or phone.

• Perform Data Backup and Disaster Recovery operations. Monitoring physical status, logs and queue server.

• Daily activity routine Report file generate from repository the uploading to one drive

• Monitor PRTG, ISP Radius and PLDT status.

• Handling issues in Avaya or PABX escalation - maintenance check

• Provide documentation, record, documentation and Inventory of all equipment.

• Providing End User Support of workstations Hardware/Software ex Portal Application clinic.

• Manage antivirus using Trend Micro Offscan 10.5 Server.

• Monitoring of Windows Server 2003 R2 (AD) and access of Shared folder (IP), PACS Server,

&Camera Server.

SPi-Global Inc. • 10/2010 - 10/2011

Data Technician/Data Analyst

• Encoding and processing of source documents in accordance to prescribed jobs specifications like Data imaging process and also editing process for publication of books. Monitoring and update data

• Performing Data reviews and conversion based on the project requirements.

• Process, perform and analyzes of data

EDUCATION

Bachelor of Science in Computer Engineering

Southern Luzon State University • Lucban, Quezon

Year Graduated: 2012-2017

Associate in Computer Technology

System Technology Institute Inc. • Lucena, City

Year Graduated: 2006-2008

High School & Elementary

Luis Palad National High School • Tayabas, City

Tayabas West Central School III • Tayabas, City

CERTIFICATIONS

LPIC I-101- Linux Administrator • 07/2022 - 07/2028 SUSE Technical Specialis-SLES for SAP Application • 07/2022 - 07/2022 Expired MS 100 - Microsoft 365 Indentity and Services • 06/2022 - 06/2022 Microsoft - Expired

1Z0-1072-21Oracle Cloud Infrastructure 2021 Certified Architect Associate • 02/2022 - 02/2022

Oracle - Expired

1Z0-1085-21 Cloud Infrastructure Foundation 2021 • 02/2022 - 02/2022 Oracle - Expired

PROJECTS

FAS System • 01/2024 - Present HDMF

DepEd System • 2022

Inventory & Auditing System • College Project 2016 SKILLS

Good understanding of RESTful API using Telerik, ASP.NET, Database design, and optimization

Ability to work independently and manage multiple task simultaneously Attention to detail

Experience with Entity Framework Core

Knowledge deployment of domain in Microsoft Azure

Contact this candidate