Customer Service Sales Associate

Elizabeth Barcene **-** ** St. Apt*a, Long Island City, NY11106 Cell: 347-***-**** Email:************@*****.***

OBJECTIVE:

Seeking an exciting career opportunity with a company where I can utilize my skills and work experience, and that can offer an opportunity for growth.

EXPERIENCE:

News Paper Company NY,NY Receptionist/Clerical Work 1/21 to 6/21 -Provided clerical duties, such as filing papers, answering phone calls, making outbound calls, greeting clients, and making copies.

Bentleys Brooklyn, NY Sales Associate 1/18 to 9/18 -Greeting customers, gain sales, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Burlington Coat Factory NY, NY Sales Associate/Cashier 8/16 to 11/16 -Prepared store for grand opening, such as tagging clothing, putting clothing on the racks, cleaning, and decorating store. -Cashier, provided customer service and gained sales.

Aegis Communications Group (Affinion Campaign) NY, NY Sales Agent 08/12 to 11/12

-Call Center - Responsible for answering multiple calls from customers, obtained appropriate information to process customers rebate, and provided information on Great Fun deals and rewards, and gain sales.

Uniqlo USA NY, NY

Customer Service Specialist 10/11 to 01/12

-Provided customer service in a retail environment / greeting customers / using proper sales and goal setting techniques / gain sales. -Cashier / run stock checks / fashion forward.

Eagle Eye Advertising Orlando, FL

Advertising consultant 02/11 to 07/11

-Face to face marketing with Home Depot / BJ’s / Sams wholesale clubs.

-Provided customer service, while advertising home improvement projects, assisting customers with home improvement ideas, quotes and setting appointments for top designers to meet with the customer.

-Team Leader – Trained entry level consultants how to use proper sales, advertising, marketing and goal setting techniques to gain management positions.

Spherion Staffing Services – Aon Hewitt Orlando, FL

Health Care Customer Service Associate 10/10 to 01/11

-Call Center – Responsible for answering multiple lines from clients employees, enrolling, answering their questions, and sorting out issues relating to their health care benefits, 401(k) savings, life benefits, retirement plans, leave of absence, payroll, and other human resource related services. -Outbound calls made on a call back basis.

EDUCATION: Valencia College – Orlando, FL 2010 Associates Degree in General Studies

SKILLS: Office and Administrative, Sales, Advertising and Marketing, WPM 65, Bi-lingual in Spanish.

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