Sales Manager Construction
Resume:
Russell Ralstin
Forney, TX *****
**********@*****.***
Commercial maintenance sales manager with over twenty years experience. Sales management professional with prior experience in Dallas/Fort Worth territory. Extensive network of contacts in commercial maintenance.
Highlights: Managing large crews, Establishing goals, formulating quotes, and setting priorities. Dependable independent worker.
Work Experience
Executive Officer
C and R Maintenance Solutions-Wylie, TX
October 2020 to Present
Established new accounts, earning a combined profit of over $2M. Established critical alliance with main integration partners period. Retained and ensured proper handling and care of 150 existing client accounts. Meet with prospective clients to develop job specification, quotes and schedules. Acting Project Manager on a multitude of high profile jobs, simultaneously. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
Identified prospective customers utilizing lead generating methods. Serviced equipment and systems in owned and leased facilities. Recommended new equipment and maintenance procedures to the facility manager. Managed 90 commercial properties totaling over one million square feet. Handled customer complaints personally to verify they were properly handled. Created staff schedules in response to community needs. Managed all day-to-day activities involving tenants, subcontractors and property management. Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
Acted as liaison between construction manager and tenant during build-out phase of tenant suite. Developed and managed a highly skilled on-site staff through effective recruitment, training and motivation.
Worked with the owners to identify, develop and achieve community goals and objectives. Identified prospective customers using lead generating methods. Sales Manager
MaydayPropety Services-Richardson, TX
July 2016 to October 2020
Managed maintenance needs for commercial properties. Recommended clarifications and changes in property maintenance policies and procedures to directors of property management.
Worked with the owners to identify, develop and achieve community goals and objectives. Acted as liaison between construction manager and tenant during build-out phase of tenant suites. Meet with prospective clients to develop job specification, quotes and schedules. Identified prospective customers utilizing lead generating methods. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
Developed and managed a highly skilled on-site staff through effective recruitment, training and motivation.
Sales Manager
New Mark Property Services-Mansfield, TX
September 2014 to July 2016
Managed maintenance needs for 80 commercial properties totaling over one million square feet. Recommended clarifications and changes in program policies to the director of property management. Acted as liaison between construction manager and tenant during build-out phase of tenant suite. Identified prospective customers utilizing lead generating methods. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
Developed and managed a highly skilled on-site staff through effective recruitment, training and motivation.
Executive Officer
ABC Maintenance-Plano, TX
September 2009 to September 2014
Established more than 30 new accounts, earning a combined profit of over $2M. Established critical alliance with five main integration partners within two-month period. Retained and ensured proper handling and care of 150 existing client accounts. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
Identified prospective customers utilizing lead generating methods. Serviced equipment and systems in owned and leased facilities. Recommended new equipment and maintenance procedures to the facility manager. Managed 80 commercial properties totaling over one million square feet. Handled customer complaints personally to verify they were properly handled. Created staff schedules in response to community needs. Managed all day-to-day activities involving tenants, subcontractors and property management. Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
Acted as liaison between construction manager and tenant during build-out phase of tenant suite. Developed and managed a highly skilled on-site staff through effective recruitment, training and motivation.
Worked with the owners to identify, develop and achieve community goals and objectives. Sales Manager
D Box-Euless, TX
January 2007 to April 2010
Managed 150 commercial properties totaling over 2 million square feet. Conducted \tours for potential tenants and answered any questions. Handled customer complaints personally to verify they were properly handled. Created staff schedules in response to community needs. Managed all day-to-day activities involving tenants, subcontractors and property management. Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
Worked with the owners to identify, develop and achieve community goals and objectives. Developed and managed a highly skilled on-site staff through effective recruitment, training and motivation.
Acted as liaison between construction manager and tenant during build-out phase of tenant suite. Education
High school diploma
Dickinson High School - Dickinson, TX
September 1985 to May 1989
Skills
• Facilities Management
• Negotiation
Additional Information
Customer service skills Complex project negotiations Strong work ethic Preventative maintenance
Valid Texas Drivers Licence
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