Mona Tirado
San Dimas, CA *****
*********.**@*****.***
Highly motivated and goal oriented, loyal and hard-working individual looking for an establishment to provide excellent customer service skills and organization and to possibly learn and grow within the company.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Resident Manager
David N. Schultz, Inc-San Dimas, CA
April 2024 to Present
On-site property manager for 30 units, maintenance, accounting, problem solving Community Manager
SoCal Pacific Management/Twin Palms Apartment Community-Pomona, CA December 2021 to November 2023
Property manager for 83 unit apartment complex. Solely responsible for collections, tours, move-ins, evictions, etc.
Leasing/ Receptionist
Career Strategies Agency-Rancho Cucamonga, CA
July 2021 to October 2021
Temp agency - sent on various assignments as leasing agent or front desk receptionist. Last assignment
(SoCal Pacific Management) temped for them 10/21 until hired as their Community Manager as of 12/17/21.
Executive Director of Operations
Ensign pennant-Whittier, CA
August 2018 to February 2020
Manage day to day operations and budget, sales marketer, supervise housekeeping and maintenance staff
Wellness Director
Ensign Services-Rosemead, CA
October 1999 to August 2019
Manage staff of approx 25 for an assisted living retirement community, coordinate staffing schedules, assess potential residents and coordinate their care...ongoing assessments. Knowledge in some maintenance, kitchen knowledge, coordination of transportation and activities. Education
Certificate in Phlebotomy
Regan Tech school - Monterey Park, CA
April 2009 to January 2010
Certificate in Medical Assisting
Waterson college - Pasadena, CA
May 1998 to April 1999
High school or equivalent in General Studies
Canyon High School - Monrovia, CA
June 1986 to June 1991
Skills
• Management of staffing and coordination of events/activities (10+ years)
• Strategic Planning
• Nursing
• Management (10+ years)
• Budgeting (10+ years)
• Medication Administration (10+ years)
• Dementia Care (10+ years)
• Caregiving (10+ years)
• Alzheimer's Care (10+ years)
• Home Care (10+ years)
• Recruiting (10+ years)
• Memory Care (10+ years)
• Property Management
• Property Leasing
• Fair Housing Regulations
• Yardi
• Senior Care
• Meal Preparation
• Hospice Care
• Administrative Experience
• Office Management
• Microsoft Word
• Event Planning
• Accounting
• Cleaning Experience
• Supervising Experience
• Laundry
• Microsoft Excel
• Computer skills
• Supervising experience
• Property management
• Microsoft Outlook
• Fair Housing regulations
• Property leasing
• Customer service
• Microsoft Office
• Communication skills
• Time management
• Organizational skills
• Section 8
• Typing
• Marketing
• Analysis skills
• Conflict management
• Personal assistant experience
• Digital marketing
Awards
COO
April 2017
COO is awarded to the top directors of nursing for the company and has stock benefits