Guest Service Coordinator
Resume:
SIVA ANBU
Hospitality and Hotel Management
Experienced professional with detailed knowledge of Food & Beverage Service, hygiene and safety procedures in restaurants. Looking for a role where I can employ my food service experience and develop my skills in baking.
Work History
November 2024 -
Current
June 2022 –
June 2024
January 2022 –
May 2022
November 2018 –
December 2021
Food & Beverage – Guest Service Coordinator
Fortune Pandiyan Hotel, Madurai - Member ITC hotel’s group Food & Beverage - Waiter
Khimji Ramdas Group (KR) - Oman
Food & Beverage - Tr. Captain
Holiday Residency 3* - Coimbatore
Food & Beverage – Guest Service Associate
Heritage Madurai Resort 5* (Group of : Aitken Spence Hotels – 2008 ) – Madurai
Greet and escort Guest to their tables.
Present menu and provide detailed information.
Prepare tables by setting up linens, silverware and glasses.
Inform Guests about the day’s special
Offer menu recommendations upon request
Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
Check Guest’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Serve food and drink orders
Responsible for clearing, collecting, and returning food and beverage items to the proper area
Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
Perform shift closing on the Point of sales terminal and tally cash and credit card settlement
Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
Always greet and welcome guests promptly in a warm and friendly manner.
Assist guests with table reservations.
Ensure guests are serviced within the specified time
Always thank and give fond farewell to guests conveying anticipation for their next visit
Has a good knowledge of menu and presentation standards.
Always applies service techniques correctly at all times, and serves Food
& Beverage items with enthusiasm
Contact
Address
17 - ANNA NAGER,
Alangudi,
Pudukkottai, India 622301
Phone
**********@*****.***
Skills
Cleanliness
Food Handling
Guest Service
Time management
Cash Handling
Beverage Orders
Beverage Cart
Software
MS office
Windows 10
WIN HMS - POS
Cheers – POS
Languages
Tamil
English
Hindi
Arabic
STCW
Certificate No
40603061012401322 /
4060306621240163
Education
Diploma in Food and Beverage service
PAS Institute of Tourism & Hotel
Management - Coimbatore
June 2022 – April 2024
Diploma in Civil engineering
Sri Subabharathi polytechnic College - Alangudi
June 2014 - April 2017
High School
Government Boys Higher Secondary
School,
Alangudi
June 2012 - April 2014
Contact this candidate