Project Manager Regulatory Compliance

WILSON NAPOLEAO 310-***-**** I **************@*****.***

Analytical and solutions-driven professional with a background in environmental sciences, regulatory compliance, and customer engagement across energy, infrastructure, and public service sectors. Skilled in health and safety policy communication, issue resolution, and stakeholder coordination. Strong foundation in inspection protocols, environmental data interpretation, and public education, aspirating to support public health through environmental stewardship. Skills

● Environmental Health & Safety Awareness

● Regulatory & Code Compliance

● Public Communication & Education

● Inspection Reporting & Documentation

● Interpersonal & Stakeholder Engagement

● Complaint Resolution

● Proficiency in Microsoft Office and SalesForce CRM

● Strong Analytical & Writing Skills

PROFESSIONAL SUMMARY

August 2023 - May 2025

Manager EtsonConnect LLC, Santa Rosa, CA

● Delivered high-quality client service across diverse regulatory and technical contexts.

● Resolved 95% of service inquiries within 24 hours, emphasizing health and safety concerns.

● Supported streamlining of regulatory complaint resolution processes.

● Oversaw accounts requiring adherence to infrastructure and environmental protocols. August 2021 - July 2023

Energy Field Consultant Sunrun Solar, Santa Rosa, CA

● Provided expertise on battery storage, energy regulations, and California net metering laws.

● Managed site inspections, solar readiness evaluations, and safety protocol adherence. Resolved installation and permitting issues, enhancing customer satisfaction to 90%.

● Used Salesforce CRM to track environmental system status, permitting, and compliance data. May 2013 - August 2020

Project Manager Natel Broadband Inc., Fairfield, IA

● Directed over 60 broadband infrastructure projects, many requiring environmental compliance and permitting.

● Coordinated with local utility partners and stakeholders on safe, sustainable development.

● Monitored team practices to align with local safety codes and broadband access equity.

● Improved public engagement outcomes through education and follow-up strategies and personalized service.

May 2008 - April 2010

Project Geologist BreitBurn Energy LP, Los Angeles, CA

● Conducted field inspections, core sampling, and well log analysis for oil exploration.

● Delivered weekly compliance reports and geological interpretations to internal teams.

● Supported permitting and safety assessments across multiple project sites. EDUCATION

Bachelor of Science Geology

California State Northridge, Los Angeles, CA

May 2025

Teacher Intern

Sonoma County Office Education - North SCOE

March 2023

Shift Battery/Net Billing Tariff Policy Disclosure Sunrun Solar, Santa Rosa, CA

March 2023

Selling Ethically in California

Sunrun Solar, Santa Rosa, CA

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