Account Management Customer Service

MORRIS D. KELLY

Morris D. Kelly

***** ******** **** **. ********, Texas 77441

281-***-****

*********@*******.***

PROFILE

“> Flexible and adaptable to any work environment, along with the ability to swiftly master new

software systems, policies, and procedures.

“+ Excellent prioritization skills with superior attention to detail, while extremely dependable in

completing projects and meeting deadlines in a timely manner.

“+ Over 12 years of conflict resolution, 4 years as a State of Texas Licensed Juvenile Supervision

Officer at HCJD. Location Juvenile Justice Center 1200 Congress St.

“ Over 15 years of excellent customer service experience.

“* PROFESSIONAL EXPERIENCE

Insurance Interviewer Client Care Service Representative — MBO Contract @ Northwesteren Mutual

Life Insurance October 2021 -October 2022 Remote

Juvenile Supervision Officer — Harris County JJC June 2016- August 2022

“+ Responsible for the direct supervision of residents, activities in all areas of therapeutic

programming, including all daily activities including, but not limited to, education, recreational,

group activities, hygiene, meals, visitation, life skills, and spiritual services. in secured and non-

Responsible for the welfare, safety, and security of residents.

Medical Radiology Technologist — Baytown Urgent Care, Baytown, Texas

Nov 2016-May 2016

“ Digital Radiographic Imaging of Patient anatomy as directed by physician.

* Patient triage of incoming patients

“+ Communicated all aspects of images to Radiologist, Physicians, patients and documented patient

files as directed.

American Diagnostic Technologies, LLC —Baton Rouge, LA May 2016-Nov 2016

“+ Cardiac Stress Team — partnered with C.M.T and Physician administering E.K.G Stress testing and

patient monitoring during the process of cardiac stress accelerants. Documentation and cataloging

of Images of anatomy of the cardiac system.

EDUCATION/MILITARY EXPERIENCE

“ The College of Health Care Professions — Graduated 5-2013

“Milwaukee Area Technical College, Hospitality Management — Graduated 05 - 2000

“+ United States Military Service — US Army 1983 — 1987, Honorable Service Medal

“+ Licensed Certified State of Texas Juvenile Supervision Officer

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